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Recovery Services Administrator

hace 2 meses

Xico, México Zf Friedrichshafen Ag A tiempo completo

About the Role:

ZF Friedrichshafen AG is seeking a highly skilled Recovery Services Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our backup and recovery systems.

Key Responsibilities:

  • Ensure Recovery KPIs are maintained and that backups are completed within expected time windows
  • Lead the installation of Recovery environment upgrades / patches for the America region
  • Research, identify, test and propose improvements to the Recovery environment in order to improve efficiency
  • Troubleshoot and resolve issues related to Backup/Recovery failures, performance, etc.
  • Support Recovery automation initiatives utilizing Ansible, Python, API integration
  • Support testing / documentation of backup procedures for new applications requiring backup such as PostgreSQL, Mongo, OpenShift, etc.
  • Support the various data types that we protect including Microsoft SQL, Oracle, VMware, & Kubernetes
  • Install, configure, and maintain Operating Systems including the latest Windows Server and Suse Linux versions
  • Assist System Architects and area management with day-to-day activities related to forecasting growth, upgrade planning, integration/divestures, and proof of concepts
  • Communicate technical concepts, information, and service-related topics to all levels of the organization
  • Adhere to global IT standards and coordinate related activities with global IT teams
  • Participate in afterhours "on-call" rotations
  • Develop working relationships with internal and external business partners
  • Maintain technical knowledge by attending educational workshops, formal training, reviewing professional publications, establishing, and expanding professional networks, and participating in professional societies
  • Comply with all company policies and procedures
  • Perform other duties as assigned

About You:

  • Bachelor's degree in Information Technology or related technical field
  • 3 to 7+ years of related experience
  • Experience supporting a Backup/Recovery platform a must (preferably EMC Networker, Commvault, or Rubrik)
  • Proficient in automating utilizing Ansible, Python, and RestAPI
  • Experience providing customer support and resolution regarding technical issues
  • Experience with the design and deployment of replicated technologies for Disaster Recovery
  • Knowledge of Active Directory, DNS, Microsoft Clustering
  • Proven analytical abilities in addition to strong troubleshooting and diagnostic skills
  • Proven ability to diagnose performance issues and tune system performance
  • Ability to work independently in a fast paced, high-volume environment
  • Ability to interface with cross-functional teams and all levels of personnel and management
  • Customer-oriented way of working
  • Ability to work in a global team and environment
  • English advanced level