Empleos actuales relacionados con Front Desk Supervisor - Nayarit - Marriott International, Inc

  • Front Desk Supervisor

    hace 6 días

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Front Desk Supervisor to join our team at The St. Regis Punta Mita Resort.**Key Responsibilities**Assist staff with resolving guest issues related to payment processing and satisfaction.Process guest check-ins, confirming reservations, assigning rooms, and issuing room keys.Manage various payment types and set up...

  • Front Desk Supervisor

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Front Desk Supervisor to join our team at The St. Regis Punta Mita Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of our front desk.**Key Responsibilities**Process all guest check-ins, including...

  • Asistente de Front Desk

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    **Responsabilidades**Atender a los huéspedes con una actitud de servicio excepcionalPara este rol, buscamos a un individuo con una sólida experiencia en atención al cliente y una capacidad para manejar múltiples tareas al mismo tiempo. El Asistente de Front Desk será responsable de atender a los huéspedes, responder a sus preguntas y resolver cualquier...

  • Front Desk Associate

    hace 2 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International. As a Front Desk Associate, you will be responsible for providing exceptional guest service, processing all guest check-ins and check-outs, and ensuring a seamless and memorable experience for our guests.**Key...

  • Front Desk Agent

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The St. Regis Punta Mita Resort. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess all guest check-ins, including confirming reservations,...

  • Front Desk Agent

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly skilled and organized Front Desk Agent to join our team at The St. Regis Punta Mita Resort. As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing all guest check-ins and check-outs, and ensuring a seamless and memorable experience for our guests.**Key...

  • Front Desk Associate

    hace 2 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Overview**As a Front Desk Associate at Marriott International, you will be responsible for delivering exceptional guest experiences. This role involves processing operational needs, addressing guest requests, and completing reports.**Key Responsibilities**Provide seamless check-in and check-out experiences for guestsProcess operational needs and...

  • Front Desk Associate

    hace 11 horas

    Nayarit, México Marriott International, Inc A tiempo completo

    **Key Responsibilities**• Deliver exceptional guest experiences through seamless processing of check-in, check-out, and room assignments.• Empower guests with tailored recommendations and insider knowledge on local attractions and amenities.• Foster a culture of inclusivity and respect, ensuring all guests feel valued and cared for.• Collaborate with...

  • Housekeeping Supervisor

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The St. Regis Punta Mita Resort. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public areas to ensure...

  • Supervisor-front Desk

    hace 5 meses

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Number** 23131115 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Riviera Nayarit An All-Inclusive Resort, Carretera Punta Mita Km 0.2, Cruz de Huanacaxtle Riviera Nayarit, Nayarit, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with...

  • Supervisor (A) De Áreas Públicas

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Supervisor (A) De Áreas Públicas, you will be responsible for ensuring the highest level of quality and service in our public areas. This includes inspecting guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. You will also run sold room reports, verify room status, determine discrepant...

  • Supervisor (A) De Ama De Llaves

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Delta Hotels Riviera Nayarit An All-Inclusive Resort. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest...

  • Housekeeping Supervisor

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Delta Hotels by Marriott. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public areas to ensure...

  • Front Desk Clerk

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**This position is responsible for providing exceptional guest service as the first point of contact at the hotel. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.**Key Responsibilities**Process all guest check-ins by confirming reservations, assigning...

  • Front Desk Agent

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    Key Responsibilities:• Process all guest check-ins by verifying reservations, assigning rooms, and issuing and activating room keys.• Process various payment types, including room charges, cash, checks, debit, and credit.• Process check-outs, resolving any late and disputed charges.• Respond to and record guest calls, messages, requests, questions,...

  • Supervisor of Public Areas

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at The St. Regis Punta Mita Resort. As a key member of our Housekeeping and Laundry department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public...

  • Hotel Operations Manager

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a skilled Hotel Operations Manager to join our team at Marriott International. The ideal candidate will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping.**Key Responsibilities:**Assist in managing the execution of all...

  • Housekeeping Supervisor

    hace 3 semanas

    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at The St. Regis Punta Mita Resort. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public...

  • Housekeeping Coordinator

    hace 1 semana

    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**As a Housekeeping Coordinator, you will be responsible for ensuring the cleanliness and organization of guest rooms and public areas.**Key Responsibilities:**Run sold room reports and verify room status to determine discrepant rooms.Prioritize room cleaning and update the status of departing guest rooms.Assist Housekeeping management in...

  • Gerente General Hotel Boutique

    hace 3 semanas

    Nayarit, México Ancora Puerto Vallarta A tiempo completo

    Descripción del PuestoBuscamos un Gerente General Hotel Boutique con experiencia demostrada en la supervisión de operaciones hoteleras. El candidato ideal tendrá un alto sentido de responsabilidad, liderazgo y capacidad para tomar decisiones estratégicas.ResponsabilidadesSupervisar la operación general del hotel para lograr los objetivos de integridad...

Front Desk Supervisor

hace 2 meses

Nayarit, México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International, Inc. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.

Key Responsibilities:

  • Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues.
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types, including room charges, cash, checks, debit, or credit.
  • Set up accurate accounts for each guest upon check-in, including sharing, separate room/tax/incidentals, and comp.
  • Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
  • Block rooms in the computer and identify designated requirements and requests.
  • Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Additional Responsibilities:

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
  • Anticipate and address guests' service needs.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Ensure adherence to quality expectations and standards.

Requirements:

  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

About Marriott International, Inc.

Marriott International, Inc. is a global hospitality company with a portfolio of brands that includes St. Regis, The Ritz-Carlton, and Marriott Hotels, among others. We are committed to delivering exceptional experiences to our guests and providing opportunities for growth and development to our employees.