Product Support Specialist

hace 4 semanas


Xico, México Panduit A tiempo completo

About the Role: We are seeking a highly skilled Product Support Specialist to join our team at Panduit. As a key member of our customer advocacy group, you will play a vital role in providing exceptional support to our customers, ensuring their needs are met and their experiences are seamless.

Key Responsibilities:

• Provide timely and effective support to customers through various communication channels, including phone, email, and chat.

• Collaborate with cross-functional teams, including product management and global peers, to resolve customer inquiries and provide proactive solutions.

• Assist in collecting, compiling, and managing large amounts of information for use in self-service product information portals.

• Establish and maintain strong relationships with account team members and designated partner tiers to support sales force requirements.

Requirements:

• Bachelor's degree in business, marketing, or engineering focus.

• 2-4 years of customer service or product support experience.

Travel Requirements: Within theater to customers < 10%

Work Shift: Day (Mexico - Distrito Federal)



  • Xico, México Infor A tiempo completo

    About the Role:We are seeking a highly skilled Product Support Specialist to join our team at Infor. As a key member of our Customer Support department, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Proactively communicate with customers to keep...


  • Xico, México Jobs For Humanity A tiempo completo

    At Jobs For Humanity, we are committed to creating a just and inclusive employment ecosystem. Our team is dedicated to helping individuals from diverse backgrounds find meaningful employment opportunities.FIS Global is a leading provider of banking and financial solutions. We are seeking a skilled Product Support Specialist to join our team.The successful...


  • Xico, México Intuitive A tiempo completo

    Product Development SpecialistAt Intuitive, we are seeking a highly skilled Product Development Specialist to join our team. This role will be responsible for handling projects of various product and subsystem types, including system, instruments, vision, new products, and product improvements. The ideal candidate will have a strong understanding of clinical...

  • Sales Support Specialist

    hace 4 semanas


    Xico, México Blackrock Investments A tiempo completo

    **Sales Support Specialist Role**:We are seeking a highly skilled Sales Support Specialist to join our team at Blackrock Investments. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to client inquiries and resolve issues in a timely and...


  • Xico, México Wpp A tiempo completo

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at WPP. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our users, ensuring that they have the necessary tools and resources to perform their jobs effectively.Key...


  • Xico, México Qualtrics A tiempo completo

    At Qualtrics, we're dedicated to delivering exceptional frontline experiences, building high-performing teams, and designing products people love. As a key member of our Experience Management team, you'll play a vital role in serving our customers and driving business growth.**Enterprise Support Specialist Role Overview**The Enterprise Support team is a team...


  • Xico, México Abb Schweiz Ag A tiempo completo

    About the RoleSales Support Specialist – Customer SupportJob SummaryWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at ABB Schweiz AG. As a Sales Support Specialist, you will play a critical role in providing technical assistance and support to both internal and external customers.Key ResponsibilitiesProvide...


  • Xico, México Grupo Tum A tiempo completo

    About the JobWe are seeking a highly motivated and dedicated Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints in a timely and professional manner.Key Responsibilities:•...

  • Product Sales Specialist

    hace 4 semanas


    Xico, México Nec Corporation A tiempo completo

    Job Title: Consultoría De Pre-Venta De ProductosJob Summary:We are seeking a skilled Product Sales Specialist to provide pre-sales technical support and expertise to our sales team. The ideal candidate will possess specialized product knowledge and be able to deliver in-depth presentations and product demonstrations to clients and sales representatives.Key...

  • Product Specialist

    hace 1 mes


    Xico, México Olympus Corporation Of The Americas A tiempo completo

    Job Title: Product SpecialistAt Olympus Corporation of the Americas, we are seeking a highly skilled Product Specialist to join our team. As a Product Specialist, you will play a critical role in driving the adoption of our SE, Energy, and ENT products in the market.Key Responsibilities:Support strategic and large-scale evaluations, conversions, and...


  • Xico, México Autoservicio Mecanico "Hnos Santillan" A tiempo completo

    Job Description: As a Technical Support Specialist at our company, you will be responsible for providing top-notch customer service and technical support to our clients. Your goal will be to resolve issues efficiently and effectively, ensuring a high level of satisfaction for our customers. Key Responsibilities: • Respond to customer inquiries and resolve...


  • Xico, México Citi A tiempo completo

    Citi es una empresa que busca a un profesional para el puesto de Ops Support Specialist 4. La descripción del trabajo es la siguiente:Sobre nosotros:Nuestra unidad tiene como objetivo proporcionar soporte operativo en diferentes áreas, incluyendo recordación y mantenimiento de documentación, almacenamiento y recuperación de registros, mantenimiento de...


  • Xico, México Citi A tiempo completo

    The Operations Support Specialist at Citi is responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:**With a focus on operational excellence,...


  • Xico, México Refinitiv A tiempo completo

    At Refinitiv, we are at the forefront of cloud-based enterprise collaboration and digital content management software. Our Application Support Analyst role is integral in providing high-level technical support and service, ensuring optimal functionality and performance of our Legal Platform products.About the Role:We are seeking an experienced Technical...

  • Support Specialist

    hace 3 semanas


    Xico, México Sa Technologies Inc A tiempo completo

    Job SummaryWe are seeking a skilled Support Specialist to join our team at Sa Technologies Inc. as an It Customer Service--Remote. Key ResponsibilitiesOur ideal candidate will provide top-notch support to our clients, focusing on resolving connection issues related to Wi-Fi, passwords, or internet service provider problems. They will guide them through...

  • IT Support Specialist

    hace 3 días


    Xico, México Marriott International, Inc A tiempo completo

    Job OverviewThis role is an exciting opportunity to join Marriott International, Inc as an IT Support Specialist.


  • Xico, México Content+Cloud A tiempo completo

    **Expand Your Expertise with Content+Cloud**We're seeking a skilled Technical Support Specialist to join our team and help us deliver exceptional 2nd line tech support to our clients.As a Technical Support Specialist, you'll be part of a multi-lingual team supporting clients across the globe, with a focus on providing remote support for offices in Spain,...


  • Xico, México Sae A tiempo completo

    Sáe, a leading technology company, seeks a talented Technical Support Specialist to join its team.As a Technical Support Specialist, you will provide remote assistance to clients in the US and Canada, troubleshooting issues with high-end printing equipment and offering actionable advice.The ideal candidate will possess strong communication skills, a systems...


  • Xico, México Philips A tiempo completo

    Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team and provide top-notch technical support to our customers.Your Role:You'll be the first point of contact for customer technical issues, resolving them efficiently and ensuring customer satisfaction. Your responsibilities will include:Providing Advanced...


  • Xico, México Aspen Technology, Inc. A tiempo completo

    Provide Exceptional Customer SupportAs a Technical Support Specialist at AspenTech, you will be a key member of our Customer Support and Training team, responsible for delivering high-quality solutions to our customers. With a strong focus on technical expertise and customer satisfaction, you will troubleshoot and resolve complex technical issues, provide...