Process Improvement Strategist

hace 1 semana


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo
About the Role

We are seeking a highly skilled and experienced Process Improvement Strategist to join our team at Hewlett Packard. As a key member of our Digital & Transformation Office, you will play a critical role in driving process transformation and improvement across the organization.

Key Responsibilities
  • Lead cross-functional teams to design and implement process improvements, leveraging Lean Six Sigma methodologies and tools.
  • Collaborate with business leaders to identify areas for process optimization and develop strategic plans to drive improvement.
  • Develop and manage project schedules, budgets, and resource allocation plans to ensure successful project delivery.
  • Manage and direct the activities of supporting project teams and internal partners, ensuring progress against established plans.
  • Communicate project progress, escalations, and issue analysis to stakeholders, and collaborate with management and internal partners to implement changes and resolve issues.
  • Drive innovation and integration of new technologies and quality initiatives into projects and activities, ensuring alignment with business objectives.
  • Review and evaluate plans and guidelines for compliance with process improvement guidelines and standards, providing feedback to improve overall process improvement quality and results.
  • Provide guidance and mentoring to less-experienced staff members, setting an example of process improvement innovation and excellence.
Requirements
  • Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
  • Lean Six Sigma Black Belt or other Quality certification required.
  • Project management certification such as PMP/PMI certification preferred.
  • Agile methodology training and/or experience preferred.
  • Typically 10+ years experience in process improvement, Lean Six Sigma, and project management.
Preferred Qualifications
  • Experience with Signavio (Process Manager, Insights, Intelligence).
  • Experience with customer-centered process design.
  • Experience with process maturity models and assessment.
  • Knowledge of HP's processes would be an advantage.
Key Skills
  • Proven track record of leading cross-company process design projects, including global, cross-functional initiatives.
  • Proven track record of working in a cross-functional team to deliver an improved business outcome.
  • Proven track record of driving waste reduction projects.
  • Excellent analytical, statistical, and problem-solving skills.
  • Extensive expertise in industry quality standards and methodologies.
  • Evaluating, selecting, and creating forms of empirical and root-cause analysis, modelling, and testing methodologies to identify areas for process improvement.
  • Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross-business unit initiatives.
  • Ability to develop new technologies, processes, and practices for quality.
  • Strong process skills with attention to detail, customer first, and lean thinking.
  • Demonstrated skills of process mapping current processes and defining role-specific processes for future state.
  • Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.
  • High degree of flexibility and the ability to work within a fluid, constantly changing environment.
  • Highly developed collaboration, conflict resolution, relationship building, and communication skills.
  • Proven ability to work with/influence across functions within the organization to achieve actionable results.
  • Excellent verbal and written communication skills, including negotiation and influence skills, and group facilitation, with mastery in English.
  • Experience with various team collaboration and program management tools, such as Visio, Zoom, SharePoint, Microsoft Teams, Service Now, and SmartSheet.
  • Have used data collection and analysis tools and software packages to gather, integrate, and analyze data from multiple sources.
  • Understanding and experience in applying industry quality standards and methodologies.
  • Hands-on get-things-done attitude.


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