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Senior Manager

hace 2 meses

Ciudad de México, Ciudad de México Swiss Re A tiempo completo
About the Role

The Senior Manager - Technical Accounting will be responsible for ensuring daily monitoring and steering of the delivery of service level agreements, ensuring adherence to risk and quality management processes and guidelines, and compliance with treaty terms and conditions.

Main Responsibilities:

  1. Lead the Technical Accounting team in the CorSo Division for Mexico and Miami operations, Direct Insurance Business, and Facultative Business.
  2. Ensure that technical accounting processes and operations are compliant with regulatory requirements.
  3. Authorize technical payments in accordance with corresponding guidelines.
  4. Foster a motivational team spirit and maintain a strong operational rhythm.
  5. Proactively handle KPIs and develop and maintain an underlying culture of quality accuracy in all activities.
  6. Ensure efficient use of resources to handle workloads, projects, and ensure deadlines are met.
  7. Make significant contributions to internal and external process improvements.
  8. Client issue resolution: Strong communication with other Ops Team Leaders and collaboration with other functional areas to address client issues.
  9. Deliver our value proposition to stakeholders: agents, brokers, internal and external clients, and regulators.
  10. Ensure a robust control environment and work with Operational Risk and Compliance to ensure key operational risks are covered.
  11. Be a leader and partner to Operations and Finance teams by managing Technical Accounting in an effective, efficient, and compliant manner.
  12. Establish an operational excellence framework to drive continuous improvement and standardization of operational risk management and compliance approach.
  13. Monitor RCSA controls (Risk & Control Self-Assessment).
  14. Ensure a business continuity plan for the operation.

About You:

  1. At least 5 years of experience in leading roles in the insurance sector, including reinsurance.
  2. Effective leadership, interpersonal, and communication skills.
  3. Result-oriented working style, with a strong focus on performance, targets, and risk management.
  4. Pro-active business-oriented approach: understand customer issues and concerns and actively seek to address them in developing solutions.
  5. Strong business insight and result orientation.
  6. Ability to substantially contribute to and work with multi-cultural and cross-functional teams.
  7. Entrepreneurial and self-motivated mindset; eager to seek challenges.
  8. Able to think innovatively and willing to take risks.
  9. Ability to adapt to changes and implement them accordingly.
  10. Strong analytical skills.
  11. Strong computer skills (i.e. Excel, Power Point, Word, OneNote, Teams).
  12. Languages: Fluent in English and Spanish. Portuguese is a plus.