Patient Safety Associate

hace 2 meses


Ciudad de México, Ciudad de México Novo Nordisk A tiempo completo
About the Role

We are seeking a highly skilled Patient Safety Senior Associate to join our Clinical, Medical & Regulatory department at Novo Nordisk. As a key member of our team, you will be responsible for ensuring the safety and efficacy of our products by collecting and analysing safety information.

Key Responsibilities
  • Receipt, documentation, triage and quality assessment of inbound safety information, including adverse events and technical complaints.
  • Ensuring compliance with all internal and external drug and device safety reporting requirements.
  • Duplicate searches, Product Coding and Narrative Generation.
  • Handling inbound and outbound calls and correspondence for adverse events and technical complaints.
  • Assisting with training and mentoring of new joiners and workload distribution and coordination.
Requirements
  • Bachelor's degree in a science or healthcare discipline.
  • 3+ years of patient safety experience, preferably with customer service experience.
  • Strong knowledge of medical and pharmacovigilance terminology.
  • Experience with MedDRA coding and adverse event identification is preferred.
  • Advanced or Fluent Level of Spanish and English.
  • Familiarity with FDA regulations, computer validation, and Sarbox regulatory requirements.
About Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. We are committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in.



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