Patient Safety Senior Associate
hace 3 días
About the Role
As a Patient Safety Senior Associate at Novo Nordisk, you will be responsible for ensuring the safety and efficacy of our products. You will work closely with healthcare professionals, patients, and regulatory authorities to collect and analyze safety information.
Key Responsibilities:
- Receipt, documentation, triage, and quality assessment of inbound safety information
- Ensuring compliance with internal and external drug and device safety reporting requirements
- Duplicate searches, product coding, and narrative generation
- Handling inbound and outbound calls and correspondence for adverse events and technical complaints
- Providing professional and timely responses to product information questions and inquiries
- Assisting with training and mentoring of new joiners and workload distribution and coordination
- Identifying opportunities for development of procedures and making recommendations to management
Requirements
Bachelor's degree in a science or healthcare discipline
3+ years of patient safety experience, preferably with customer service experience
Strong knowledge of medical and pharmacovigilance terminology
Experience with MedDRA coding and adverse event identification is preferred
Fluent Level of Spanish and English
Familiarity with FDA regulations, computer validation, and Sarbox regulatory requirements
Proficiency in test case writing and execution
About Novo Nordisk
Novo Nordisk is a leading global healthcare company with a legacy of driving change to defeat serious chronic diseases. We work towards something bigger than ourselves, and it's a collective effort.
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