Customer Service Representative

hace 4 días


Xico, México Epsilon Staffing A tiempo completo

**Role:** We are seeking a highly skilled Customer Service Representative to join our team at Epsilon Staffing. As a Voice Agent, you will be responsible for delivering exceptional customer experiences that solve complex issues in a single call.

**Location:** Our client is based in Mexico City, Mexico, and we are looking for candidates who are willing to work on-site.

**Type of Hire:** This is a long-term contract position that requires a stable and reliable individual who can commit to a 40-hour workweek.

**Key Responsibilities:**

  • Deliver a positive customer experience by providing accurate information and resolving issues in a timely manner.
  • Help drive sales and promote products and services that meet customer needs.
  • Learn and uncover customer needs by creating connections and asking the right questions.
  • Position product insights and solutions recommendations to provide customers with complete top solutions.

**Requirements:**

  • Conversational English Level (B2 or above)
  • High School diploma or GED equivalent
  • 6 months of stable experience in a call center environment
  • Willingness to work on-site in north CDMX
  • Schedule availability
  • Willingness to complete and pass a background check verification

**Desirable Requirements:**

  • Experience promoting and selling products and services
  • Experience resolving customer issues and billing
  • Customer service experience
  • Demonstrated experience communicating with customers to find solutions

**Salary:** $90.00 - $100.00 per hour



  • Xico, México Farfetch A tiempo completo

    We're seeking a Customer Service Representative to join our team at Farfetch. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They...


  • Xico, México Webhelp A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...


  • Xico, México Glidewell Mexico City A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Glidewell Mexico City. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...


  • Xico, México Avantor A tiempo completo

    Customer Service RepresentativeAvantor is seeking a dedicated Customer Service Representative to join our team in Mexico City. This intermediate-level position involves answering routine questions and issues from external or internal customers, with a focus on providing high-quality service and resolving complex customer complaints.Key...


  • Xico, México Global Payments A tiempo completo

    Customer Service RepresentativeAt Global Payments, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible support.Key Responsibilities:Respond to customer inquiries via phone, email, SMS, and chat to resolve issues in a timely and...


  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, answering and responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...


  • Xico, México Trinseo Llc A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Trinseo LLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers and driving business growth through effective order management and problem resolution.Key ResponsibilitiesManage customer orders...


  • Xico, México Alcon A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Alcon. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders efficiently, and ensuring timely delivery of our products.Key ResponsibilitiesProvide service excellence to customers...


  • Xico, México Tecno It A tiempo completo

    **Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Tecno It. As a Voice Agent, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.**Requirements**:Baccalaureate degree...


  • Xico, México Romexterra Construction A tiempo completo

    Customer Service Representative and DispatcherAt Romexterra Construction, we are seeking a highly skilled and bilingual Customer Service Representative and Dispatcher to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in English and Spanish.Key...


  • Xico, México Eaton A tiempo completo

          We are seeking a highly skilled Customer Service Representative to join our team at Eaton.      In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...


  • Xico, México Ngx Networks A tiempo completo

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers.**Responsibilities:** Identify customer needs and provide assistance with technical issues. Analyze and communicate service failures. Perform administrative tasks, including billing and contract management. Manage internal platforms and customer requests....


  • Xico, México Telecom & Energy Solutions A tiempo completo

    About the Role: Our company is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer support and resolving customer complaints in a timely and professional manner.Responsibilities:• Respond to customer inquiries via phone, email, and chat•...


  • Xico, México 1840 & Company A tiempo completo

    Job Title: Customer Service Representative Team LeadAbout 1840 & CompanyAt 1840 & Company, we're a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job OverviewWe're seeking a highly skilled Customer Service Representative Team Lead to join...


  • Xico, México Intugo A tiempo completo

    International Customer Service OpportunityAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTake...


  • Xico, México Percepta International A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Percepta International. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide customer service to...


  • Xico, México Fedex Express Lac A tiempo completo

    Job Title: Customer Care Representative AssociateFedEx Express Latin America and Caribbean Division is seeking a highly skilled and customer-focused Customer Care Representative Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met,...


  • Xico, México Amex A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at American Express. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and support.Key ResponsibilitiesDeliver extraordinary service on a high volume of inbound calls in a...


  • Xico, México Tesa Tape, Inc. A tiempo completo

    The Customer Service Representative is the primary point of contact for customers, ensuring prompt and courteous service. They are responsible for processing orders, checking order status, and detecting changes in demand that may impact the supply chain. The representative must be able to solve problems related to delivery times, expediting, material...


  • Xico, México Avantor A tiempo completo

    The OpportunityAvantor is seeking a skilled Customer Service Representative to join our team in Mexico City, MX. This is an intermediate-level position that requires strong communication skills, both verbal and written, to provide exceptional customer service and support.Key ResponsibilitiesAnswer routine questions and issues from external or internal...