Customer Engagement Expert
hace 4 días
As a Customer Engagement Expert, you will be responsible for driving relevant, authentic community engagement, with a focus on adoption, optimization, risk mitigation, and value realization in the Zendesk suite of tools.
You will interact with customers via forums, events, and other channels, rotating between leading, facilitating, and producing 1:many events. You will also draft marketing copy, social media posts, and promotional assets for the online community, events, and programs.
Additionally, you will collaborate with other teams across CX and marketing to coordinate campaigns and connect to broader marketing initiatives.
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Global Customer Engagement Expert
hace 4 días
Ciudad de México, Ciudad de México The Nielsen Company A tiempo completoBecome a Global Customer Engagement Expert at The Nielsen Company as a Bilingual Contact Center Specialist. In this role, you will be responsible for building strong relationships with customers and delivering exceptional service.As a key member of our team, you will play a critical role in ensuring customer satisfaction and loyalty.Conducting phone surveys...
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Customer Engagement Expert
hace 2 días
Ciudad de México, Ciudad de México ICON plc A tiempo completoWe're looking for a Customer Engagement Expert to join our team in Mexico City. As a key member of our sales team, you will be responsible for engaging with potential clients, providing product information, and offering solutions tailored to their needs.Main Responsibilities:Identify and pursue sales opportunities within assigned territories or...
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Customer Engagement Expert
hace 2 días
Ciudad de México, Ciudad de México JoVE A tiempo completoIncrease Client Satisfaction with JoVEAbout the RoleWe are looking for a dedicated Customer Engagement Expert to join our team at JoVE. As a member of our Customer Success Team, you will be responsible for ensuring that our existing customers in Spain receive exceptional service.Your main goal will be to manage the post-sales service for these customers,...
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Customer Engagement Expert
hace 2 días
Ciudad de México, Ciudad de México Paessler AG A tiempo completoYour Key ResponsibilitiesLead Qualification: Respond promptly to inbound leads generated through marketing campaigns, website inquiries, and other channels.Assist Marketing: Collaborate with the marketing team to test, execute, and report on lead quality.Customer Engagement: Successfully overcome prospective customer objections and answer initial...
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Customer Engagement Expert
hace 7 días
Ciudad de México, Ciudad de México MBR Partners A tiempo completoAbout the RoleWe're looking for a highly motivated and detail-oriented Support Engineer to join our team. As a key member of our support team, you'll play a critical role in ensuring customer satisfaction and driving business growth.The successful candidate will have a strong background in telecommunications, excellent analytical and customer engagement...
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Customer Engagement Specialist
hace 5 días
Ciudad de México, Ciudad de México Teilur Talent A tiempo completoKey ResponsibilitiesDevelop, implement, and manage end-to-end email marketing campaigns to support customer acquisition, retention, and engagement.Design and optimize automated email sequences for onboarding, re-engagement, and customer support journeys.Analyze email campaign performance, monitor KPIs (open rates, click-through rates, conversions), and...
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Customer Engagement Expert
hace 2 días
Ciudad de México, Ciudad de México CleverTap A tiempo completoWe are seeking a highly motivated and experienced Business Development Representative (BDR) to join our expanding team in the Customer Success field. The ideal candidate will have a strong background in outbound sales, particularly within the Hispanic Latin American market.Key Responsibilities:Conduct outbound prospecting activities to generate new business...
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Customer Engagement Specialist
hace 1 semana
Ciudad de México, Ciudad de México patrianna A tiempo completoCustomer Engagement Specialist (Outbound Sales & Support)Join to apply for the Customer Engagement Specialist (Outbound Sales & Support) role at Patrianna.At Patrianna, we are passionate about delivering world-class gaming experiences to millions of players around the globe. As a dynamic, international team, we embrace a collaborative remote-working culture...
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Customer Engagement Specialist
hace 4 días
Ciudad de México, Ciudad de México Patrianna A tiempo completoAt Patrianna, we are passionate about delivering world-class gaming experiences to millions of players around the globe. As a dynamic, international team, we embrace a collaborative remote-working culture that prioritises innovation and excellence in everything we do. Our commitment to customer engagement and satisfaction drives us to create meaningful...
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Customer Education and Engagement Expert
hace 3 días
Ciudad de México, Ciudad de México Ellucian Company L.P. A tiempo completoJob Description:Deliver high-quality instructor-led training sessions for technical users of Ellucian's SaaS platform components.Empower customers to navigate the new ecosystem of API-driven components designed for integrating Ellucian, third-party, and institution-developed applications.Train technical professionals who bring deep expertise in data...
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Customer Engagement Manager
hace 7 días
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoAbout the RoleThe Digital Scale Specialist is responsible for overseeing the entire customer lifecycle by leveraging technology, automation, and data to create a seamless experience across onboarding, adoption, and renewal phases. This involves proactively engaging with customers digitally, ensuring they receive value and meet their goals without the need...
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Customer Engagement Manager
hace 2 días
Ciudad de México, Ciudad de México App Samurai Inc A tiempo completoJoin to apply for the Customer Engagement Manager - LATAM role at AppSamurai4 days ago Be among the first 25 applicantsWhat is Storyly?Storyly is the only user engagement platform that brings stories to your mobile app. You can integrate into your app easily, create stories for your users, and track results. With native SDKs and dedicated dashboards, Storyly...
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Customer Engagement Expert
hace 7 días
Ciudad de México, Ciudad de México Sandvik Group A tiempo completoAs a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.Main Responsibilities:Customer Communication: Develop and maintain effective relationships with customers, responding to inquiries, resolving issues, and providing solutions.Product Knowledge: Stay up-to-date with...
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Adoption and Engagement Expert
hace 7 días
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoAbout the JobCisco ThousandEyes is seeking an Adoption and Engagement Expert to join our Systems Engineering team. As a member of this team, you will optimize adoption and utilization of our platform through best practice recommendations and technical guidance.In this role, you will work closely with the Customer Success Specialist and Sales team to develop...
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Customer Insights and Engagement Coordinator
hace 2 días
Ciudad de México, Ciudad de México Vilmorin-mks A tiempo completoJob Summary:We are seeking a highly motivated and experienced Customer Insights and Engagement Coordinator to join our team in North America. As a key member of our commercial team, you will play a crucial role in driving business growth through effective customer engagement and relationship-building.About Us:Vilmorin-mks is a global leader in the production...
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Strategic Customer Success Engagement
hace 6 días
Ciudad de México, Ciudad de México CloudFlare A tiempo completoWhat You'll DoAs a Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagements. This will involve working closely with cross-functional teams to develop and execute tailored engagement plans that drive long-term relationships and growth.Key responsibilities...
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Churn Reduction and Customer Engagement Specialist
hace 16 horas
Ciudad de México, Ciudad de México Doctoralia México A tiempo completoAbout Doctoralia México">We are part of Docplanner Group, the world's biggest healthcare platform serving patients and healthcare ecosystems across 13 countries in Europe and LATAM.">As a company, we aim to make the healthcare experience more human by creating digital apps and software solutions for doctors, clinics, hospitals, and patients.">Our goal is to...
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Customer Success Expert
hace 6 días
Ciudad de México, Ciudad de México Sinch A tiempo completoWe are Sinch, a leading mobile engagement company that empowers businesses to connect with their customers on a global scale.As a Customer Success Expert, you will play a crucial role in driving client satisfaction and retention in the LATAM region. Your primary objective will be to lead the onboarding process for our clients, ensuring seamless integration...
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US Real Estate Engagement Expert
hace 3 días
Ciudad de México, Ciudad de México Globhut A tiempo completoJob DescriptionWe are seeking a proactive and customer-focused individual to work with our clients in the North American real estate market.This role will involve fostering meaningful interactions between Brokers and Brokerages, ensuring an engaging and seamless user experience.The ideal candidate will monitor in-app events and proactively communicate with...
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Customer Engagement Strategist
hace 7 días
Ciudad de México, Ciudad de México Multiplier Technologies Pte. Ltd. A tiempo completoJob DescriptionWe're seeking a highly motivated and results-oriented professional to drive revenue growth in the HR Tech industry.As a Customer Success Manager, you'll be responsible for building and maintaining strong relationships with our customers, ensuring they achieve their talent and business objectives through our platform.Key responsibilities...