Customer Engagement Expert

hace 5 días


Ciudad de México, Ciudad de México ICON plc A tiempo completo

We're looking for a Customer Engagement Expert to join our team in Mexico City. As a key member of our sales team, you will be responsible for engaging with potential clients, providing product information, and offering solutions tailored to their needs.

Main Responsibilities:

  • Identify and pursue sales opportunities within assigned territories or accounts.
  • Build strong relationships with clients through effective communication and solution provision.
  • Collaborate with the sales team to develop and implement effective sales strategies and tactics.
  • Manage sales pipelines, track leads, and update CRM systems to ensure accurate and timely reporting.
  • Provide exceptional customer service and support throughout the sales process.

About You:

  • Bachelor's degree in business, marketing, or a related field.
  • 2+ years of sales experience in the healthcare or life sciences industry.
  • Strong communication and interpersonal skills.
  • Goal-oriented mindset with a drive to achieve and exceed sales targets.
  • Proficient in CRM software and Microsoft Office suite.


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