Supply Chain Solution Support Expert
hace 7 horas
We are seeking a highly skilled Supply Chain Solution Support Expert to join our team at Blue Yonder.
About the RoleThis is a vital position that plays a crucial role in providing exceptional customer experience and solution support. As a Supply Chain Solution Support Expert, you will own Tier 2 solutions, identify and implement operational improvements, and foster collaboration within and beyond the team.
Responsibilities:- Deliver excellent customer experience by resolving moderate complexity solution cases.
- Develop and share knowledge articles, contributing to the Knowledge Centered Support (KCS).
To be successful in this role, you will need:
- A Bachelor's or Master's degree in Supply Chain Management, Computer Science, or related fields.
- 3-5 years of relevant experience in supply chain software support or related areas.
- DBMS (e.g., SQL, Oracle), programming languages for debugging, and platform support engineering.
- Understanding of Azure technologies and cloud operational activities.
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience.
Our company values diversity, inclusion, value & equality (DIVE) and fosters an inclusive environment where everyone can thrive.
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