Technical Service Specialist

hace 4 días


Xico, México Kone A tiempo completo

Job Overview

">

Kone is a leading provider of innovative solutions for the elevator and escalator industry. We are committed to creating an inclusive and collaborative work environment that values diversity and promotes employee engagement.

">

About the Role

">

We are seeking a highly skilled Technical Service Specialist to join our team. As a key member of our service operations, you will be responsible for ensuring the safe and efficient execution of maintenance services at customer sites.

">

Key Responsibilities

">
  • ">
  • Customer Relationship Management: Develop and maintain strong relationships with customers through proactive communication and timely resolution of issues.">
  • Equipment Safety and Performance: Ensure the safe operation of equipment and identify any potential risks or hazards.">
  • Site Environment Management: Manage the site environment during service operations, including ensuring a safe working environment.">
  • Service Operations: Execute service visits (planned maintenance, callouts, and service repairs) while adhering to schedules, quality standards, and time limits.">
  • Time Management and Reporting: Effectively plan workload in conjunction with the service supervisor and submit accurate time sheets based on executed work.">
  • Spare Parts Management: Identify spare needs, request spares from supervisors, and manage proximity stock.">
  • Tooling and Van Maintenance: Ensure tooling, vans, instruments, and other equipment are safe, maintained, and in good condition.">
  • Leadership and People Management: Provide regular updates to supervisors, attend training sessions, and potentially give coaching to nominated personnel.">
">

Requirements and Qualifications

">

To be successful in this role, you should have a strong background in technical service operations, excellent communication skills, and the ability to work independently. You should also be familiar with Kone's products and technology.

">

Benefits

">

We offer a competitive salary range of $70,000 - $100,000 per annum, depending on experience. In addition, we provide opportunities for professional growth and development, as well as a comprehensive benefits package.

">

About Kone

">

Kone is a global leader in the elevator and escalator industry. We are dedicated to creating innovative solutions that make a positive impact on people's lives. At Kone, we value diversity, inclusion, and employee engagement, and we strive to create a work environment that is safe, respectful, and supportive.

">

Estimated Salary: Based on industry standards and considering factors such as location and qualifications, the estimated salary for this role is $85,000 per annum.



  • Xico, México Medtronic A tiempo completo

    About This RoleWe are seeking an experienced Technical Service Specialist to join our team at Medtronic. In this role, you will provide in-house repair service and technical support to our customers without sales & service quota.Key ResponsibilitiesProvide technical advice to customers, sales personnel, and healthcare professionals responding to product...


  • Xico, México Bunge A tiempo completo

    As a Customer Service and Technical Specialist at Bunge, you will play a crucial role in providing internal and external customers with technical support and assistance regarding the proper use and performance of our product portfolio.Job Summary:This is a full-time position that requires a minimum of four years of experience as a Technical Service...

  • Field Service Specialist

    hace 1 semana


    Xico, México Diasorin A tiempo completo

    Company OverviewDiaSorin is a leading global company in the in vitro diagnostics market. Our innovative diagnostic solutions help healthcare professionals diagnose and treat various diseases.Job DescriptionWe are seeking a highly skilled Field Service Specialist to join our team. The successful candidate will be responsible for providing technical support to...


  • Xico, México Sap Se A tiempo completo

    Company OverviewSAP Se, a global leader in enterprise software, is committed to empowering individuals and organizations to run at their best. With a strong focus on innovation, collaboration, and customer satisfaction, we strive to create a workplace that values diversity, flexibility, and personal growth.Estimated Salary: $90,000 - $110,000 per yearJob...


  • Xico, México Titanicom Tech A tiempo completo

    At Titanicom Tech, we are seeking an exceptional Technical Service Specialist to join our team. This role is focused on delivering top-notch support to our customers via online communication.The ideal candidate will possess a strong background in computer-related fields and have at least 1-3 years of experience in IT, Internet, or hardware technical...


  • Xico, México Lexmark International, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Lexmark International, Inc. as a Field Service Engineer.


  • Xico, México Wtw A tiempo completo

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our service delivery unit, you will provide top-notch technical assistance to clients, resolve software and technical issues efficiently, and work collaboratively with the support team to enhance quality and customer experience.


  • Xico, México Philips A tiempo completo

    Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team and provide top-notch technical support to our customers.Your Role:You'll be the first point of contact for customer technical issues, resolving them efficiently and ensuring customer satisfaction. Your responsibilities will include:Providing Advanced...


  • Xico, México Content+Cloud A tiempo completo

    **Expand Your Expertise with Content+Cloud**We're seeking a skilled Technical Support Specialist to join our team and help us deliver exceptional 2nd line tech support to our clients.As a Technical Support Specialist, you'll be part of a multi-lingual team supporting clients across the globe, with a focus on providing remote support for offices in Spain,...


  • Xico, México Sae A tiempo completo

    Sáe, a leading technology company, seeks a talented Technical Support Specialist to join its team.As a Technical Support Specialist, you will provide remote assistance to clients in the US and Canada, troubleshooting issues with high-end printing equipment and offering actionable advice.The ideal candidate will possess strong communication skills, a systems...


  • Xico, México Codertal A tiempo completo

    **Job Summary:**We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Codertal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.**Key Responsibilities:**Engage in retention efforts to ensure...


  • Xico, México Conduent Solutions Mexico De R.L. De C.V A tiempo completo

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at Conduent Solutions Mexico De R.L. De C.V.About the Role:This is an excellent opportunity for individuals who want to develop their technical skills and provide top-notch service to our clients.Key Responsibilities:Monitor equipment to ensure it operates correctly and...


  • Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo

    We are seeking a skilled Technical Support Specialist to join our team at Tech Mahindra De México, S. De R.L. De C.V. as a bilingual customer service representative. Your primary responsibility will be to provide technical assistance through chat to clients in the United States.As a Technical Support Specialist, you will be the first point of contact for...


  • Xico, México Zebra Technologies A tiempo completo

    **About the Role**:We are seeking a skilled Technical Customer Support Specialist to join our team at Zebra Technologies. As a Technical Customer Support Specialist, you will be responsible for communicating technical solutions to customers using effective communication, listening and comprehension skills.**Key Responsibilities**:Communicate technical...


  • Xico, México Thermo Fisher Scientific A tiempo completo

    **About the Role**At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who share a common set of values - Integrity, Intensity, Innovation, and Involvement. Together, we accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.As a Service Support Specialist, you will be a key player...


  • Xico, México Autoservicio Mecanico "Hnos Santillan" A tiempo completo

    Job Description: As a Technical Support Specialist at our company, you will be responsible for providing top-notch customer service and technical support to our clients. Your goal will be to resolve issues efficiently and effectively, ensuring a high level of satisfaction for our customers. Key Responsibilities: • Respond to customer inquiries and resolve...


  • Xico, México Sidel A tiempo completo

    Job OverviewSidel is seeking a highly skilled Technical Field Service Specialist to perform installation, start-up, and testing of our equipment at customer sites. This is a permanent position located in Guadalajara, Mexico.Key ResponsibilitiesTest and evaluate equipment performance at customer plants, adhering to technical, contractual, and safety...


  • Xico, México Sap Se A tiempo completo

    About the RoleThe Sap Basis Technical Customer Service Specialist will be responsible for delivering end-to-end customer engagement and service delivery for Sap Cloud Customers of Sap Enterprise Cloud Services, focusing on Sap S/4HANA private cloud edition deliverables.Key ResponsibilitiesOversee customer lifecycle from contract signing to renewal...


  • Xico, México Spoton: Corporate A tiempo completo

    We're looking for a skilled Technical Support Specialist to join our team at SpotOn. As a Payment Devices Specialist, you will play a crucial role in ensuring our clients receive unparalleled technical support.Key Responsibilities:• Manage, process and resolve technical issues in an accurate and timely manner.• Provide excellent customer service through...


  • Xico, México Cognizant A tiempo completo

    **Job Summary****Responsibilities**We are seeking a skilled Technical Support Specialist to join our team at Cognizant. As a key member of our Service Desk, you will be responsible for managing and resolving technical incidents efficiently to minimize downtime and ensure smooth operations.**Key Responsibilities:**Manage and resolve technical incidents...