Senior Program Manager, FBA, Latin America

hace 4 días


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

Amazon Mexico is seeking a highly skilled and experienced Senior Program Manager to lead the Seller Experience processes, products, and operations in Latin America. As a key member of our team, you will be responsible for driving growth, process improvements, and strategic initiatives that enhance the customer experience.

Key Responsibilities
  • Identify and prioritize opportunities to accelerate growth and drive process improvements in FBA.
  • Develop a deep understanding of FBA processes, tools, data, and teams, and identify gaps or overlaps to initiate high-impact projects.
  • Set up performance management mechanisms and track potential sellers to pilot initiatives.
  • Connect with key stakeholders to review operations and business metrics, and establish processes to ensure goals are met.
  • Operate autonomously, drive forecasts, and handle escalations.
About the Team

Our team is dedicated to creating an inclusive and supportive work environment that fosters growth and development. We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome and empowered to contribute.

What We Offer
  • Inclusive team culture
  • Work-life balance
  • Mentorship and career growth opportunities
Requirements
  • Bachelor's degree
  • 7+ years of program or project management experience
  • Experience working cross-functionally with non-tech teams
  • Intermediate-level Excel skills
  • Advanced English proficiency
Preferred Qualifications
  • Experience using data and metrics to drive improvements
  • 5+ years of driving process improvements experience


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