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Sales Lead Jr

hace 2 meses

Chihuahua, Chihuahua, México American Eagle Outfitters A tiempo completo

Job Summary:

The Sales Lead Jr. is a key member of the store management team, responsible for creating a selling culture and enhancing the customer experience. In the absence of a member of management, the Sales Lead Jr. is authorized to open and close the store, complete cash refunds, and perform other essential duties.

Key Responsibilities:

  • Leadership: Perform the responsibilities of the Leader on Duty (LOD) to lead a Customer First culture, communicate clear expectations, and hold associates accountable.
  • Drive for Results: Partner with the Store Management team to execute the store business plan, drive KPI results, and maximize business opportunities.
  • Talent Management: Lead role in training, developing, and coaching the associate team to create a Customer First culture, motivate associates, and recognize performance issues.
  • Visual & Operational Execution: Maintain company brand standards, execute strategic merchandising, and ensure consistent and effective shipment processing and flow.

Authority:

  • Open store Monday through Friday only; close store Sunday through Wednesday if necessary.
  • Complete cash refunds for returned merchandise.
  • Complete employee purchase transactions.
  • Complete cash pay-outs for store purchases and services (up to $50.00).
  • Receive merchandise shipment; complete markdowns on sale and damaged goods.

Qualifications:

  • Minimum High School education or equivalent.
  • Minimum 1 – 2 year retail experience or equivalent education.
  • Team leader experience preferred.
  • Must have flexible availability for store needs.
  • Ability to receive feedback and take action when appropriate.
  • Demonstrated business acumen.
  • Demonstrated ability to communicate effectively with customers and store team.
  • Demonstrated collaborate skills and ability to work well within a team.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient use of technology.