Strategic Operations Analyst
hace 3 días
Job Summary
We are seeking an experienced Operations Analyst to join our team at Unilink Transportation. The successful candidate will be responsible for ensuring the timely update of all client portals, collecting 100% of available detentions, and reporting on daily and weekly detention collections.
Main Responsibilities:
- Monitor and update all client portals in real-time.
- Oversee tracker performance to ensure timely detection of available detentions.
- Prepare and submit daily and weekly reports on detention collection totals.
- Develop and maintain Trailer Reports.
- Provide weekly updates to clients.
Requirements:
- Punctuality and regular attendance.
- Ability to work with a sense of urgency.
- Strong teamwork and communication skills.
- Self-motivated and proactive problem-solver.
- Excellent organizational and multitasking abilities.
- Leadership experience preferred.
- Advanced Excel skills required.
- Customer service experience desired.
- English proficiency (advanced level) essential.
What We Offer:
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