Freight Forwarding Support Specialist

hace 1 día


Guadalajara, Jalisco, México Oec Group A tiempo completo
Job Summary

We are seeking an experienced Freight Forwarding Support Specialist to join our team at OEC Group. This role will provide support to Account Executives in a B2B environment, focusing on quoting customers and the sales cycle.

About the Position
  • Provide sales support by issuing quotes on international trade lanes for existing and potential clients on services including spot rates, tenders, rate matrices, and more through the assistance of an Account Executive.
  • Generate daily, weekly, monthly, quarterly, and annual sales reports.
  • Coordinate with Account Executive(s) to generate new leads/quotations and improve/optimize their sales process.
  • Develop presentations for Account Executive(s) to present to potential customers.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Support in the organization and maintenance of relationships throughout OEC Group's portfolio.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Enter information pertaining to potential leads and current customers in the active CRM, Sugar.
  • Collaborate with Operations teams on an as-needed basis for alternate options, rate discrepancies, etc.
Requirements
  • Associate's degree preferred and 1-5 years of experience related to sales support and/or account management in a B2B setting.
  • Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.
Compensation and Benefits

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience. OEC Group offers a comprehensive benefits package, including full health insurance premium (medical and dental), vacation days, personal days, floating days, monthly food vouchers, savings fund, and annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus.

About OEC Group

OEC Group is a well-established company that provides import and export services, door-to-door services for both international and domestic needs, and a wide range of logistics services. We offer a fun, family-oriented work culture and opportunities for professional growth and development.



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