IT Operations Manager for Mexico Region
hace 1 semana
Position Overview: The IT Operations Manager will oversee the daily functions of the IT department, ensuring seamless support for our operations across various locations in Mexico.
Reporting Structure: This role reports directly to the Corporate Director of Global IT Operations and Architecture.
Key Responsibilities:
- Lead and mentor a diverse team of IT professionals, fostering their development and enhancing their skill sets.
- Conduct performance assessments and provide coaching to direct reports to align with organizational objectives.
- Drive continuous improvement initiatives for team members.
- Address personnel matters in collaboration with Human Resources.
- Oversee the daily operations of the IT department, ensuring efficiency and effectiveness.
- Manage and enhance the network infrastructure in partnership with the Corporate Cybersecurity team.
- Administer server and storage systems, ensuring optimal performance.
- Oversee software licensing and compliance with security protocols.
- Implement and uphold AMETEK IT Policies and Procedures.
- Facilitate system upgrades and patch management.
- Install and maintain a variety of network technologies, including access points, switches, routers, and firewalls.
- Ensure the stability and integrity of IT network systems that support company growth.
- Monitor network performance metrics to maintain high standards.
- Ensure compliance with Corporate IT standards across all systems and services.
- Assist in the planning and execution of new IT projects, including software and hardware implementations.
- Perform additional duties as assigned.
Qualifications:
- Bachelor's degree in Computer Science or equivalent experience.
- A minimum of 10 years of progressive IT experience.
- At least 5 years of supervisory experience leading an IT team.
- Ability to work independently and thrive in a fast-paced environment.
- Strong communication skills in both Spanish and English.
- Proven ability to manage multiple projects simultaneously.
Technical Skills:
- In-depth knowledge of Microsoft Windows Server and related technologies, including Active Directory, Exchange Server, MS Office 365, SQL Server, and Azure.
- Solid understanding of network infrastructure technologies such as LAN, WAN, Wireless, and SDWAN.
- Comprehensive knowledge of cloud computing principles.
Additional Requirements:
- Must be eligible to work in both the US and Mexico.
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