Logistics Coordinator
hace 2 días
**Job Summary**
Transplace is seeking a highly skilled and detail-oriented Logistics Coordinator to join our team. As a Logistics Coordinator, you will be responsible for managing day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments.
**Key Responsibilities**
- Manage freight coverage every day
- Exceed customer on-time pick-up and delivery expectations
- Proactively analyze and prevent service failures
- Develop and maintain effective relationships with customers and carriers
- Communicate and negotiate with carriers and customers regarding detention information and expedite shipments
- Resolve financial discrepancies in Transportation Management System (TMS) financials
- Utilize TMS to actively manage on-time performance and automation objectives
- Assist in onboarding process to operations
- Train new hire employees within daily operation processes, flow, and needs
- Oversee team assigned to the position and monitor service across different accounts
- Track volume and revenues on a weekly basis (Scorecards)
- Oversee and correct service issues with customers
- Demonstrate ownership of assigned segments of business
- Identify and resolve the root cause of financial discrepancies in TMS financials
**Requirements**
- Strong communication and negotiation skills
- Ability to work in a fast-paced environment
- Proficiency in TMS and other logistics software
- Excellent analytical and problem-solving skills
- Ability to work independently and as part of a team
**What We Offer**
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
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