Front Office Manager
hace 2 semanas
**Job Summary**
We are seeking a highly skilled and experienced Front Office Manager to join our team at Rosewood Mandarina. As a key member of our hotel operations team, you will be responsible for ensuring that all front office departments are running smoothly and efficiently.
**Key Responsibilities**
- Oversee the daily operations of the front office, including front desk, concierge, and butlers.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage the front office budget and ensure that expenses are controlled.
- Supervise and train front office staff to ensure that they are providing excellent service to our guests.
- Collaborate with other hotel departments to ensure seamless communication and service delivery.
**Requirements**
- Minimum 3 years of experience in a front office management role.
- Proven track record of improving customer satisfaction and loyalty.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
**How to Apply**
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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