Retail Store Manager

hace 2 días


Pachuca de Soto, Hidalgo, México Under Armour A tiempo completo
About the Role

The Retail Store Manager at Under Armour is a key leadership position responsible for driving sales and profitability targets in a retail store environment. This role requires a strong business acumen, excellent communication skills, and the ability to lead a team to achieve exceptional results.

Key Responsibilities
  • Sales and Omni-Channel Strategy
    • Develop and execute a strategic plan to achieve sales and key performance indicators
    • Analyze reporting and daily sales trends to make real-time strategic business decisions
    • Drive performance through customer service, human resources, inventory control, and store appearance
  • Brand Image and Customer Experience
    • Act as the leader on duty and consistently model the brand's service standards and selling behaviors
    • Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
  • Retail Operations
    • Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
    • Oversee and ensure efficiency of all daily operational procedures
    • Complete store audit compliance and shrink results aligning with loss prevention standards
    • Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
    • Lead visual directives including planning, scheduling, and executing within allotted timeframe
    • Analyze merchandise reports and moves to maximize presentation
    • Maintain a safe environment of a neat, clean, and organized sales floor, cash wrap, and fitting room
  • Leadership and Team Collaboration/Management
    • Motivate and inspire the team through Under Armour's Core Competencies and functional behaviors
    • Build relationships with teammates, peers, and supervisors to lead positive change
    • Lead the management team through execution of all performance management tools
    • Effectively communicate with the management team to align and help drive business strategy
    • Proactively seek personal learning and development opportunities to build leadership skill set
    • Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
    • Recruit, hire, develop, and retain high-performing teammates
    • Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
    • Develop succession plans creating career paths for teammates
    • Manage store census, seasonal hiring, and turnover, network, recruit, and interview
    • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
    Requirements
    • Advanced numeracy, literacy, and advanced communication skills
    • Fluency in local language and English
    • Ability to interpret analytics
    • Knowledgeable of employment laws including compliance with federal, state, and local requirements
    • Advanced interpersonal skills
    • Proficient in use of computers and other technology
    • Robust time-management skills
    • Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
    • Demonstrated critical thinking in a fast-paced and deadline-oriented environment
    Qualifications
    • Minimum 3 years management experience
    • Minimum one year management in a sports/apparel & footwear retail environment
    • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
    Physical Requirements
    • Ability to handle or relocate products up to 25 lbs/12kgs
    • Able to stand and move about for extended periods of time with short breaks
    • Ability to freely access all areas of the store; including the selling floor, stock, and register area
    • Reasonable accommodations may be made to assist in performing the essential responsibilities

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