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SAP Security Consultant

hace 2 meses


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

SAP Security Consultant - Service Management

Are you experienced in IT Services and eager to contribute your expertise to a leading organization recognized for its innovation in both content and technology? If so, we have an exciting opportunity for you.

In this role, you will be an integral part of a team responsible for managing ongoing incident detection and resolution, change planning and implementation, as well as ensuring compliance for a range of applications and infrastructure centered around SAP Security.

Key Responsibilities

As a SAP Security Consultant - Service Management, your responsibilities will include:

  • Overseeing the service lifecycle management of SAP WRP and S4, focusing on daily operations and service enhancements to ensure reliability and availability.
  • Collaborating with various partners and teams to enforce IT standards (operational, compliance, etc.) for SAP systems.
  • Monitoring, supporting, and enhancing services in accordance with incident, change, and problem management for daily operations, adhering to IT TR and SAP standards.
  • Engaging in internal cross-functional collaboration for SAP transformation, emphasizing continuous process improvement and providing advice on high-value propositions based on best practices.
  • Actively participating in the migration of SAP to S4, while considering integration for systems related to architecture for modules/technical aspects.
  • Partnering with application development teams to ensure operational readiness for new applications and features.
  • Working closely with stakeholders, including business teams, product owners, and project management, to define roadmaps for applications and processes.
  • Driving continuous service improvement and innovation in productivity, software quality, and reliability, including meeting or exceeding SLAs.
  • Responsible for monitoring and analyzing key operational and technical metrics related to business performance.

Qualifications

You will be a strong candidate for this position if you possess:

  • A Bachelor's degree or equivalent; a degree in Computer Science or a related technical field is preferred.
  • Proficiency in English is essential.
  • A minimum of 5 years of experience in configuration, development, testing, and release.
  • A comprehensive understanding of the technologies utilized in the construction and operation of distributed application systems, including experience in managing data center systems/infrastructure.
  • A proven history of success in participating in projects and initiatives, even when details are ambiguous.
  • Strong skills in customer service, problem-solving, organization, and conflict management.
  • Extensive experience in IT Service Management and adherence to standards.
  • Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving abilities.
  • A demonstrated capacity to quickly learn new technologies.
  • Hands-on experience with programming and scripting languages.
  • Comfort in a fast-paced environment, motivated by complex technical and business challenges.
  • Knowledge of ITIL principles.

Benefits

You will be part of a culture that values world-class talent, with a commitment to your personal and professional development through:

  • A Hybrid Work Model: Embracing a flexible hybrid working environment for office-based roles, ensuring a seamless experience that is both digitally and physically connected.
  • A Culture: Recognized globally for our commitment to equality, diversity, inclusion, flexibility, and work-life balance.
  • Wellbeing: Comprehensive benefits plans, including flexible options for work-life balance, mental health support, retirement savings, tuition reimbursement, and employee incentive programs.
  • Learning & Development: Access to LinkedIn Learning, opportunities for cross-company projects, and networking through Thomson Reuters café.
  • Social Impact: Participation in employee-driven Business Resource Groups and initiatives aimed at making a local and global impact.
  • Purpose Driven Work: Contributing to a mission that supports justice, truth, and transparency, helping professionals and institutions uphold the rule of law and provide trusted information worldwide.

We are committed to fostering a diverse and inclusive workplace, ensuring equal opportunities for all qualified candidates.