Hospitality Ambassador

hace 3 semanas


Ciudad de México, Ciudad de México Racv A tiempo completo
RACV City Club Job Opportunity

We are seeking an experienced Concierge/Porter to join our team at the prestigious RACV City Club. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

About the Role:

  • Provide exceptional customer service to members and guests, ensuring their needs are met and exceeded
  • Transport luggage, arrange bookings, deliver messages, and valet parking of vehicles
  • Work across a 7-day rotating roster, including evenings, weekends, and public holidays

About Us:

The RACV City Club is a social, leisure, and business hub designed to cater to the needs of all members. We offer exclusive employee benefits, including free gym access, opportunities to train and develop professionally, and a competitive salary.

Key Responsibilities:

  • Undertake day-to-day duties associated with directing guests and members
  • Answer calls and assist with requests and general enquiries

Requirements:

  • Minimum 1-2 years' experience in a similar role
  • Experience in a 4-5-star hotel or resort, Opera knowledge an advantage
  • Demonstrate excellent administration and organisational skills
  • Show a high attention to detail and ability to work under pressure
  • Be a team player and flexible to work across a 7-day rotating roster

What We Offer:

  • A competitive salary ($$$)
  • Discounts on RACV products and services, including our portfolio of 8 resorts
  • Ongoing training and career development opportunities

Location:

RACV City Club, Melbourne


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