Senior Business Analyst

hace 5 días


Xico, México Icodde A tiempo completo

We are seeking a highly skilled Senior Business Analyst to join our team at Icodde, a leading professional services firm in risk, strategy, and people. As a key member of our Data Center Operations team, you will play a critical role in ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities:

  • Provide timely and accurate management reporting on the status of issues, actions, and resolutions.
  • Manage severity incident calls and reports to appropriate management and teams.
  • Review and report on incident trending and top 10 incidents for remediation.
  • Maintain compliance to avoid risks of system outages or compromised data.
  • Communicate ideas and information effectively via oral and written communication to diverse audiences.
  • Assist with operational and infrastructure-related projects for related shift/team.
  • Monitor assigned incidents and changes, track compliance with service management SLA's and provisioning SLA's.
  • Monitor ticketing queues for regular updates on a daily basis.
  • Review incidents, changes, and requests for updating and escalation.
  • Adapt and adjust to changing priorities both independently and in a team.
  • Manage review incident, change, and request status daily to ensure we meet customer requirements and SLAs.
  • Maintain strict compliance in accordance with Tech standards, policies, and procedures.
  • Provide escalation of severity 1 issues to management timely and appropriately.

About Icodde:

We are a world-leading professional services firm in risk, strategy, and people. Our team is dedicated to providing exceptional service to our clients, and we are committed to excellence in everything we do.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


  • Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improving operational efficiency.Key ResponsibilitiesFormulate and define systems scope and objectives for complex projects, fostering communication between business leaders and...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Warner Media, Llc. A tiempo completo

    About the RoleWarner Media, Llc. is seeking a highly skilled and experienced Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in supporting the newly established Global Franchises organization for priority Warner Bros. Discovery Franchises, including those in the DC, Wizarding World, Looney Tunes, and...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Sony Electronics A tiempo completo

    About Sony ElectronicsWe are a leading technology company that is passionate about innovation and excellence. Our team is dedicated to creating cutting-edge solutions that enrich and improve the lives of people across the globe.Job SummaryWe are seeking a talented Senior Analyst Sap-Vistex to join our team. As a key member of our organization, you will be...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Gft Technologies Se A tiempo completo

    **Job Summary**We are seeking a highly skilled Senior Business Analyst to join our team at Gft Technologies Se. As a Senior Business Analyst, you will play a key role in analyzing and improving our accounting processes, ensuring seamless communication between business stakeholders and technical teams.**Key Responsibilities**- Analyze business requirements...


  • Xico, México Braintreepayments A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Senior Business Intelligence Analyst to join our team at Braintreepayments. As a key member of our organization, you will play a critical role in driving business growth and success through data-driven insights and strategic recommendations.Key ResponsibilitiesDevelop and maintain a deep...


  • Xico, México Citi A tiempo completo

    Job SummaryThe Senior Business Continuity Analyst will support Citi's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM).Key ResponsibilitiesProduce requirements documentation in both written and diagrammatic form.Conduct data analysis and Excel modeling to inform business decisions.Develop business...


  • Xico, México Citi A tiempo completo

    **Job Summary**:Citi is seeking a highly skilled Business Risk Senior Analyst to join our team. As a Business Risk Senior Analyst, you will play a critical role in ensuring the accurate and timely delivery of key changes to the business by leading the Global Change Management (GCM) process.**Key Responsibilities**:Lead the Global Change Management (GCM)...


  • Xico, México Citi A tiempo completo

    About the RoleCiti is seeking a highly skilled Business Analytics Senior Analyst to join our Data and Analytics team. As a key member of our team, you will be responsible for analyzing complex business problems and developing data-driven solutions to drive business growth and improvement.Key ResponsibilitiesCollect and analyze operational data from various...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Takeda Pharmaceutical A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Takeda Pharmaceutical. As a Senior Business Analyst, you will play a pivotal role in driving digital transformation within our healthcare initiatives.Key ResponsibilitiesWork closely with cross-functional teams to identify challenges and opportunities for digital...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Novartis A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our team at Novartis. As a key member of our Operations division, you will play a critical role in driving business growth and improvement through data-driven insights and strategic recommendations.Key ResponsibilitiesEngage with business stakeholders to gather requirements and...


  • Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Senior Business Intelligence Analyst to join our team. As a key member of our data analytics group, you will be responsible for driving business decisions through data-driven insights.Key ResponsibilitiesDevelop and maintain complex data models to support business strategyDesign and implement data visualizations to...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Pepsico A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our B2B Data Strategy team at PepsiCo. As a key member of our team, you will be responsible for driving the development and implementation of our B2B data strategy, working closely with cross-functional teams to identify business needs and develop data-driven solutions.Key...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Citi A tiempo completo

    **Job Summary**:Citi is seeking a highly skilled Senior Business Analyst to join our team. As a key member of our organization, you will be responsible for providing critical information to our executive team by summarizing data from across the business.**Key Responsibilities**:Partner directly with various stakeholders across decision management groups to...


  • Xico, México Warner Bros. Discovery A tiempo completo

    About Warner Bros. DiscoveryWarner Bros. Discovery is a global leader in the entertainment industry, bringing iconic content and beloved brands to audiences around the world. Our company is built on a rich history of innovation, creativity, and storytelling.About the RoleThe Senior Analyst FP&A, TV Production Animation role will play a critical part in...


  • Xico, México Ttec A tiempo completo

    {"title": "Senior Reporting Analyst", "description": "About the RoleWe're seeking a skilled Senior Reporting Analyst to join our team at Ttec in Mexico. As a key member of our operations team, you'll play a critical role in delivering high-quality reports and insights to our stakeholders.Key ResponsibilitiesDevelop and maintain reports and dashboards to...


  • Xico, México Ust A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Business Analyst to join our team at UST. As a Senior Technical Business Analyst, you will play a key role in evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Key ResponsibilitiesEvaluate business processes and...


  • Xico, México Warner Media, Llc. A tiempo completo

    About the RoleThe Senior Analyst FP&A, Content Reporting & Analytics - Streaming role will drive insights into our content finance decision making and build our understanding of content value across the business. Drawing on a broad business skill set, the Senior Analyst will coordinate with colleagues in data analytics, content, and finance. They will be...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Elevate A tiempo completo

    About the Role:We are seeking a highly skilled and experienced Senior Business Analyst to join our team at Elevate. As a Senior Business Analyst, you will play a critical role in executing the Client's supplier engagement and risk monitoring program.Key Responsibilities:Act as the expert on specific client assessment requirements and manage the regional risk...


  • Xico, México Rules Cube A tiempo completo

    **Senior Business Solutions Analyst**Estamos buscando un Senior Business Solutions Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México.**Perfil Esperado**5 años de experiencia en el sector bancario.Análisis exhaustivo y detallado de los requerimientos para detectar ambigüedades tempranas.Elaboración de Diseño...


  • Xico, México Citi A tiempo completo

    About the RoleCiti is seeking a highly skilled Business Development Analyst to join our team. As a Business Development Analyst, you will play a key role in driving business growth and development through strategic analysis and planning.Key ResponsibilitiesPartner with senior team members to deliver business solutions across product disciplines.Assist in the...