Customer Service Representative
hace 4 semanas
About Conduent
We're a company that delivers mission-critical services and solutions to Fortune 100 companies and governments, creating exceptional outcomes for our clients. As a Call Center Agent, you'll be the first point of contact for travel agencies and consumers, embodying our client Quality Standards and ensuring perfect vacations.
Job Responsibilities:
- Contact travelers and provide them with the information they need
- Analyze and resolve customer complaints in a timely manner
- Meet or exceed established productivity and quality standards
Requirements:
- At least 6 months of experience in a call center environment
- Fluent English skills and basic knowledge of French
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment and meet deadlines
Benefits:
- A competitive salary of around $45,000 per year, based on industry standards
- Access to food coupons and saving funds
- A Christmas bonus and law benefits
Schedule:
We operate Monday through Friday from 5 am to 6 pm in the summer and from 6 am to 7 pm in the winter. Weekends are from 6 am to 2 pm in the summer and from 7 am to 3 pm in the winter.
Diversity and Inclusion:
Conduent is an Equal Opportunity Employer and values diversity and inclusion. We welcome applicants from all backgrounds and consider everyone for all positions without regard to age, gender identity, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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