Digital Support Specialist
hace 4 semanas
About the Role
We are seeking a highly skilled Digital Support Specialist to join our team at Atos. As a key member of our Network team, you will play a vital role in ensuring the smooth operation of our digital services.
Key Responsibilities
- Obtain diagnostic data to assist in the investigation and resolution of problems.
- Match unresolved incidents against existing problems, known errors, and other incidents.
- Classify and prioritize unresolved incidents.
- Initiate and coordinate investigations to discover root causes, and progress the implementation of remedial action.
- Ensure that investigations are fully documented, to facilitate the optimum implementation of remedies.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and training.
- A collaborative and innovative work environment.
What's Next
A quick conversation with HR Recruitment when reviewing your resume, followed by an interview with a Manager/Project representative if you have the required skill set.
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