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Job Summary: We are seeking a highly skilled Security Services Lead to join our team at Servicios Comerciales Amazon México S. De R.L. De C.V. in Tijuana, BCS, MEX. As a key member of our security services team, you will be responsible for leading the effort to provide security services and asset protection in our designated fulfillment center.
Key Responsibilities:
- Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
- Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
- Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
- Inspire performance excellence on the part of all security services team members
- Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
- Meet or surpass your objectives that align with security service model
- Identify, promote and implement security best practices in a designated DS
- Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
- Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
- Coordinate data collection, through database polling or data entry, from multiple DS; and conduct analysis generating strategic and tactical interpretations
Requirements:
- Familiarity with Lean Six Sigma concepts desired and certification
- Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
- Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
- Bachelor's degree or on track to obtaining a Bachelor's degree in less than one year
- Experience with warehouse or distribution center services
- Workplace Violence and/or Business Continuity experience
- Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
- Demonstrated ability to work independently with off-site supervision
- Must have strong oral and written communication skills
- Comfortable working in a fast-paced and multi-tasking environment
- Analytical experience in performance based, action and results oriented setting
- Proficiency in both Spanish and English
