Protection Specialist Lead

hace 1 semana


Tijuana, Baja California, México Servicios Comerciales Amazon México S. De R.L. De C.V. A tiempo completo

Salary: $65,000 - $80,000 per year

About the Role

We are seeking a highly skilled Loss Prevention Specialist to lead our security services and asset protection efforts at Amazon Delivery Stations in Mexico.

Job Description

The Loss Prevention Specialist is a key role that requires efficient and effective provision of security services and asset protection in a designated fulfillment center. As a member of our team, you will report to the Loss Prevention Manager responsible for their facility and support the DS Operational team, as well as cross-functional teams throughout the organization.

Key Responsibilities:

  • Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
  • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
  • Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
  • Inspire performance excellence on the part of all security services team members
  • Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
  • Meet or surpass your objectives that align with security service model
  • Identify, promote and implement security best practices in a designated DS
  • Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
  • Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
  • Coordinate data collection, through database polling or data entry, from multiple DS; and conduct analysis generating strategic and tactical interpretations
Requirements

To be successful in this role, you will need:

  • A minimum 2+ years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field
  • Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
  • Ability to work shifts, potentially including nights, weekends, and Public Holidays
  • High school diploma or equivalent
  • Basic-Intermediate level of English
  • Familiarity with Lean Six Sigma concepts desired and certification
  • Strong familiarity with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
  • Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
  • Bachelor's degree or on track to obtaining a Bachelor's degree in less than one year
  • Experience with warehouse or distribution center services
  • Workplace Violence and/or Business Continuity experience
  • Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
  • Demonstrated ability to work independently with off-site supervision
  • Must have strong oral and written communication skills
  • Comfortable working in a fast-paced and multi-tasking environment
  • Analytical experience in performance based, action and results oriented setting
  • Proficiency in both Spanish and English


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