Embedded Systems Technical Support Specialist

hace 3 semanas


Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

As a Technical Support Engineer for Microcontrollers at NXP Semiconductors, you will provide expert technical assistance to customers worldwide who design with 32-bit Microcontroller devices. Your role will involve becoming a technical expert on Solutions for Auto Microcontrollers, improving customer satisfaction by following up on client complaints, and collaborating with other teams to enhance our offering and improve the customer experience.

Key responsibilities include:

  • Providing technical support to customers via available channels
  • Becoming a technical expert on Solutions for Auto Microcontrollers
  • Improving customer satisfaction by following up on client complaints
  • Collaborating with other teams to improve our offering and enhance the customer experience
  • Enhancing technical knowledge by participating in development and revision of documentation, testing silicon modules and software drivers, creating and providing trainings, and working on development projects


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