Technical Support Specialist

hace 1 día


Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

**Technical Support Specialist Job Summary**:

We are looking for a highly skilled Technical Support Specialist to join our team at Nxp Semiconductors. As a Technical Support Specialist, you will be responsible for managing the global technical support infrastructure for our products and providing technical support, consultancy, and guidance to customers during the system definition phase.

**Key Responsibilities:**

- Manage the global technical support infrastructure for our products

- Provide technical support, consultancy, and guidance to customers

- Support the development activities of the customer based on international and local standards

- Support technical design-in and lead customer projects

- Provide technical product trainings to customers

- Work closely with engineering to scope, create, edit, and publish hardware documentation necessary for worldwide customers to design systems using NXP processors

**Requirements:**

- Bachelor's degree in Electrical Engineering, Automation, or Electronic Information Engineering, or equivalent experience

- Familiar with software on embedded platforms (Embedded C)

- Interest and willingness to work with embedded processors

- Curiosity into how modules work in a system and understanding such modules to solve an issue

- Interest in hardware evaluation boards, board support packages, kernels, and images (Linux)

- Familiar with programming embedded MCUs and RTOS

- Knowledge of interfaces like UART, SDIO, I2C, SPI, etc.

- Familiar with ARM microcontrollers and/or microprocessors

- Able to work independently, be self-motivated, equipped with a good team spirit, a strong sense of responsibility, a creative problem solver

- Passion for building business skillset while also furthering your technical expertise

- Independent, self-motivated, and willing to drive for results

- Excellent English communication skills, both verbal and written



  • Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at NTT DATA Services. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support for hardware and software issuesEscalate complex issues to...


  • Guadalajara, Jalisco, México Sanmina A tiempo completo

    Job SummarySanmina is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering technical customer support, answering phone calls, chats, and emails in English and Spanish.Key ResponsibilitiesDeliver technical customer support, answering phone calls, chats, and emails in English...


  • Guadalajara, Jalisco, México Sanmina A tiempo completo

    Job DescriptionAs a Technical Support Specialist at Sanmina, you will be responsible for delivering exceptional technical customer support to our clients. Your primary role will be to analyze and resolve technical issues, ensuring that our customers receive the highest level of service.Key Responsibilities:Deliver technical customer support via phone, email,...


  • Guadalajara, Jalisco, México Nimble Gravity A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Nimble Gravity. As a Technical Support Specialist, you will be responsible for providing technical support to our conservation partners in Latin America, ensuring they have the necessary tools and resources to effectively use our EarthRanger software.**Key...


  • Guadalajara, Jalisco, México F5 A tiempo completo

    F5 Technical Support Specialist II Job DescriptionWe are seeking a highly skilled Technical Support Specialist II to join our team at F5. As a Technical Support Specialist II, you will be responsible for providing technical support to our customers and ensuring that their technical issues are resolved in a timely and efficient manner.Key...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong understanding of desktop and notebook hardware, as well as basic knowledge of Windows operating systems.Key ResponsibilitiesPerform basic configuration of desktop and notebook hardwareAssist with...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients.About the RoleThe successful candidate will be responsible for providing general L1 support for hardware and MS Office packages, answering technical support calls, and escalating to other support groups as needed.Key...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Summary:As a Technical Support Specialist at NTT DATA, you will provide first-line support for global employees, handling IT infrastructure and application-related incidents and requests. Your responsibilities will include assigning tickets to the appropriate support groups, tracking them to closure, and advising users on technical issues. You will also...


  • Guadalajara, Jalisco, México Diligent A tiempo completo

    About UsDiligent is a global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability.Job OverviewWe are seeking a highly skilled Technical Support Specialist to...


  • Guadalajara, Jalisco, México Diligent A tiempo completo

    About UsDiligent is a global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability.Job OverviewWe are seeking a highly skilled Technical Support Specialist to...


  • Guadalajara, Jalisco, México Nimble Gravity A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Nimble Gravity. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our conservation partners, ensuring they have the necessary tools and resources to succeed in their mission to protect the natural world.**Key...


  • Guadalajara, Jalisco, México Diligent Corporation A tiempo completo

    About DiligentDiligent is the global leader in modern governance, providing innovative SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to empower leaders with the technology, insights, and connections they need to drive greater impact and accountability.Position OverviewWe are seeking a highly skilled Technical Support...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Job Summary:We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in IT and excellent communication skills.Key Responsibilities:Provide technical support to clients via phone, email, and chatDiagnose and resolve technical issues...


  • Guadalajara, Jalisco, México Pagepersonnel A tiempo completo

    Job SummaryPagepersonnel is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global company's employees. This is an on-site role in Guadalajara, Mexico, where you will work with our IT Systems Team to address and triage system issues and...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are seeking a Technical Support Specialist to provide expert assistance to our clients in a fully remote environment.**Key Responsibilities:** Provide technical support for hardware and software issues Answer technical support calls and escalate to other support groups as needed Document troubleshooting steps and customer incidents Apply diagnostic...


  • Guadalajara, Jalisco, México Brightcove A tiempo completo

    At Brightcove, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll provide escalated technical support to our customers, actively contribute to our online community, and work closely with our Engineering, Product Management, and QA teams to increase customer satisfaction.**Responsibilities**:-...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are seeking a skilled Technical Support Specialist to join our team at Cognizant. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:- Adhere to defined processes and SLAs/KPIs for event detection, categorization, responding, and closure.- Handle...


  • Guadalajara, Jalisco, México Elite It Recruitment A tiempo completo

    **Machine Learning Technical Support Specialist**We are seeking a highly skilled Machine Learning Technical Support Specialist to join our team at Elite It Recruitment. This is a permanent position based in Guadalajara, Mexico.**Job Details:****Role:** Machine Learning Technical Support Specialist**Location:** Guadalajara, Mexico (initial 3 months...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job Summary:As a Technical Support Specialist at NTT DATA, you will provide first-line support for global employees, addressing IT infrastructure and application-related incidents and requests. You will assign tickets to the appropriate support groups, track them to closure, and advise users on solving technical problems. Your responsibilities will include...


  • Guadalajara, Jalisco, México Diligent A tiempo completo

    About UsDiligent is a pioneering force in modern governance, providing innovative SaaS solutions that empower organizations to drive greater impact and accountability. Our mission is to empower leaders with the technology, insights, and connections they need to make a real difference.We are a global community of passionate, smart, and creative individuals...