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DNS Systems Engineer

hace 2 meses


Ensenada, Baja California, México Finastra A tiempo completo
About the Role

Finastra is seeking a highly skilled DNS Systems Engineer to join our DNS operations team. As a key member of this team, you will be responsible for the configuration and incident management of our production DNS solution. This includes performing break/fix and proactive maintenance to resolve outages and minimize the potential for future impact.

Key Responsibilities
  • Ensure all DNS issues are resolved in a timely manner, with minimal impact on customers.
  • Perform high-level troubleshooting and analysis to determine the root cause of DNS outages and implement workarounds and/or permanent solutions.
  • Isolate hardware and software problems on servers and work with vendors to resolve issues as necessary.
  • Perform and/or direct break/fix maintenance, such as RMAs, patching, builds, etc.
  • Perform and/or direct proactive server maintenance, such as code upgrades, hardware refreshes, config updates, and clean up/decommission.
  • Work collaboratively with operations, engineering, and architecture teams to identify ways in which we can proactively improve the stability of the services and decrease potential for future outages to occur.
  • Provide tier 2 technical expertise for DNS related issues.
  • Drive service ownership for the DNS Cloud; assist in efforts to streamline problem and change management processes, improve alerting and incident handling, and increase automation.
Requirements
  • Experience with BIND software, TCP/IP networking and core technologies, such as DHCP, HTTP, HTTPS, etc.
  • Experience working in a Unix/Linux environment (DHCP, DNS, NTP, SYSLOG, SSH, etc.).
  • Experience with performance analysis, systems software, and systems architecture.
  • Knowledge of system performance methodologies along with hands-on empirical monitoring and data-driven decision-making.
  • Strong analytical approach to problem-solving and ability to troubleshoot complex issues quickly, while successfully handling multiple priorities.
  • Must work well as part of a team in a high-energy environment; must possess good written and verbal communication skills and good time-management abilities.
  • Experience with Public Cloud platforms such as Azure, AWS, etc.
  • Being a great listener, collaborator, communicator, and mentor.
Desired Skills
  • Experience using Infoblox devices and their WAPI interface.
  • Experience with Active Directory DNS integration with BIND based platforms and management.
  • Bonus Skills: LLM – prompt engineering, Splunk, Powershell, Python.