Data and Analytics Platforms Specialist

hace 3 días

Xico, México Hsbc A tiempo completo
Job Title: Data and Analytics Platforms Specialist

At Hsbc, we are seeking a highly skilled Data and Analytics Platforms Specialist to join our team. As a key member of our organization, you will play a critical role in setting the basis of customer transactional knowledge and strategy across WPB disciplines.

Key Responsibilities:

  • Develop and implement advanced data modeling capabilities to drive business growth and profitability.
  • Manage customer data strategies across the MX Brands, ensuring accurate and timely data insights.
  • Collaborate with stakeholders to determine how to use business data for business solutions oriented to improve customer experience, cost reduction, and revenue generation.
  • Lead and participate in the design and implementation of analytic products with multidisciplinary teams using agile methodology.
  • Develop effective targeting and sophisticated segmentation as input to deliver CRM and Risk Management campaigns and other pricing and X-Sell actions for the WPB customer base.
  • Search for new data sources and assess their accuracy.
  • Develop data-driven knowledge (behaviors, position, and potential) of our product/customer base to uncover revenue opportunities (balancing a risk-reward trade-off) aiming at maximizing customer NPV and satisfaction.
  • Collaborate with Product, Propositions, Digital, Marketing, IT, Operations, Compliance, and the wider WPB to drive business outcomes.
  • Provide thought financial-analytic and practical expertise in retail customer data and decision management to bring insights when setting strategic direction within WPB businesses.
  • Make presentations at all levels of audiences and forums.

Requirements:

  • Experience in banking and data analytics.
  • Solving complex problems, storytelling presentations, project team management, self-management, and negotiations skills.
  • Good communication skills to promote cross-team collaboration.
  • SAS, R, and Python - Intermediate Desirable.
  • Carriers' requirement: Mathematics, economics, actuary, or similar.

About Hsbc:

We value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing, and we make things happen. At Hsbc, we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.

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