Software Infrastructure Support Specialist

hace 15 horas


Xico, México Ust A tiempo completo

**Ust Overview**

Born digital, UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. We walk alongside our clients and partners, embedding innovation and agility into everything they do.

We help them create transformative experiences and human-centered solutions for a better world.

**What We Do**

At UST, we empower our entrepreneurial teams to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

**The Opportunity**

We are searching for an Infrastructure Production Support specialist who will handle support related issues by leading and guiding the team to manage the support issue resolution within defined timelines.

**Job Responsibilities**

Infrastructure Support

  • Support and monitoring for Hyperion on-premises HFM (Windows), Essbase (Linux), WallStreet Suite, Finastra.
  • Support and monitoring for Oracle EPM Cloud tasks/jobs and automations.
  • Collaborate to develop enhancements and improvements to finance systems to support business needs.
  • Create and maintain documentation for compliance, technical, and standard operating procedures.

Requirements

  • Application admin experience with Linux and Windows servers.
  • Knowledge of SQL and batch processing.
  • Ability to understand Python is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Effective time management and prioritization skills.

Compensation and Benefits

The estimated salary range for this position is between $90,000 to $120,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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