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Business Systems Support Specialist
hace 2 meses
At Multi-Color Corporation, we are committed to excellence and industry leadership. As a Business Systems Support Analyst, you will play a critical role in ensuring the smooth operation of our business systems.
Key Responsibilities:- Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements, and reporting requirements.
- Utilize data and process analysis methods and tools to identify system and process improvement opportunities.
- Configure and maintain assigned business systems to support project requirements and enhancements for changing operational and business needs.
- Conduct knowledge transfer and training of end-users, including the sharing of best practices.
- Create and maintain system, process, and end-user documentation.
- Ensure that project requirements, timeline, budget, and scope are being met.
- Work with users to develop report requirements to support business processes and continuous improvement.
- Perform data analysis and minor programming to support data migration from legacy systems to standard business systems.
- Ensure all established policies, procedures, and controls are enforced and followed.
- University degree, preferably in Information Technology.
- Experienced (2 years or more) in IT with responsibilities for ERP system configuration and support in a manufacturing environment.
- Knowledge of SQL databases and advanced experience with spreadsheet formulas to support data export and import.
- Experience with (but not necessarily expert in) Microsoft Windows, Windows Terminal Servers, Citrix, and database technologies.
- Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k).
- Paid Holidays: New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays.
