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Customer Support Specialist

hace 2 meses


Xico, México Atlas Technology Solutions A tiempo completo
{"h1": "Customer Support Specialist at Atlas Technology Solutions", "p": "We're looking for a skilled Customer Support Specialist to join our team at Atlas Technology Solutions. As a Customer Support Specialist, you will be the first point of contact for our customers, providing timely and effective solutions to their queries and issues. You will work closely with our internal teams to ensure that our customers receive the best possible support and experience.

Key Responsibilities:

* Provide exceptional customer service and support to our clients across the globe
* Investigate and resolve complex customer requests and issues
* Collaborate with internal teams to ensure seamless support and resolution
* Develop and maintain a deep understanding of our products and services
* Identify and escalate critical issues to ensure timely resolution

Requirements:

* 2+ years of experience in customer support or a related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Fluency in English (both verbal and written)
* Additional languages a plus

If you're a customer-focused individual with a passion for delivering exceptional support, we'd love to hear from you"}