Guest Experience Host
hace 1 mes
Job Overview:
We are seeking a highly skilled Guest Experience Host to join our team at Marriott International, Inc.
About the Job:
This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional guest experiences. As a Guest Experience Host, you will be the first point of contact for guests and will be responsible for providing them with a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
- Respond to guest requests and resolve issues in a timely and professional manner
- Gather and provide information to guests about the property and local amenities
- Answer and record all guest calls, messages, and requests
- Contact relevant departments as necessary to resolve guest issues
- Monitor the club lounge and ensure it is clean and well-maintained
- Report accidents and injuries to management and complete safety training
- Follow company policies and procedures at all times
- Welcome and acknowledge guests according to company standards
- Develop positive working relationships with colleagues and support the team to achieve common goals
Requirements:
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to stand for long periods of time and move around the property as required.
Salary:
The estimated salary for this role is $40,000 - $50,000 per year, depending on location and experience.
Location:
This role is based at The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico.
About Us:
Marriott International, Inc. is a leading global hospitality company that operates a portfolio of brands including Edition Hotels. We are committed to delivering exceptional guest experiences and providing opportunities for our employees to grow and develop their careers.
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