Workforce Management Leader

Job SummaryWe are seeking a highly skilled Workforce Management Director to lead our local WFM team and drive business unit achievements of WFM KPIs, LOB driven governance, and provide internal reports and WFM routines with local stakeholders.Key ResponsibilitiesOversee all aspects of workforce management for a specific or group of pre-determined BUs,...

Descripción del Puesto:En Workforce Management, estamos buscando a un profesional experimentado para ocupar el cargo de Gerente de Almacén. Esta posición es fundamental para el correcto funcionamiento de nuestro almacén y requiere una persona con habilidades de liderazgo y gestión de inventarios.Responsabilidades:Realizar el manejo de inventarios...

Job Title: Wfm ManagerJob Summary:We are seeking a highly skilled Wfm Manager to lead our local workforce management team and drive business success. As a key member of our operations team, you will be responsible for overseeing all aspects of workforce management, aligning local strategies with global standards to ensure operational efficiency and...

Job DescriptionWe are seeking a highly skilled Workforce Management Analyst to join our team at Zendesk. As a key member of our workforce management team, you will be responsible for analyzing and optimizing our scheduling and staffing processes to ensure seamless customer experiences.Key Responsibilities:Develop and implement short-term forecasting models...

Job DescriptionWe are seeking a highly skilled Workforce Management Analyst to join our team at Zendesk. As a key member of our workforce management team, you will be responsible for analyzing and optimizing our scheduling and staffing processes to ensure the best possible customer experience.Key Responsibilities:Generate short-term forecasting to inform...

About Logitech Inc.Logitech Inc. is a global leader in the design, manufacture, and marketing of personal peripherals and software solutions. Our Customer Experience (Cx) team is dedicated to delivering exceptional customer service and building strong relationships with our customers.Job Summary:We are seeking a highly skilled and experienced Cx Global...

About the RoleThe Workforce Manager at Etsy is responsible for creating and managing systems to assist in meeting service level targets, track our workforce, and provide visibility for internal stakeholders into staffing coverage by channel and topic area. This role requires strong quantitative and analytical skills, as well as excellent interpersonal...

**Overview**PepsiCo is a leading global food and beverage company that operates in more than 200 countries and territories. Our diverse portfolio includes iconic brands such as LAY'S, DORITOS, CHEETOS, GATORADE, PEPSI, and QUAKER. We are committed to creating value and growth by operating within planetary boundaries and inspiring positive change for the...

About the Role:Logitech Inc. is seeking a skilled Cx Global Workforce Manager to join our team. As a key member of our Customer Experience team, you will be responsible for optimizing and overseeing the efficient deployment of human resources across international call center partners.Key Responsibilities: Monitor and adjust staffing levels to meet service...

Claims Management LeaderThe Claims Management Leader is responsible for overseeing the claims department and ensuring the investigation of insurance claims is conducted in accordance with coverage. Key responsibilities include supervising claims staff, managing workload, and resolving non-routine claim escalations. The ideal candidate will have a strong...

**Unlock Your Potential at Warner Bros. Discovery**Join our team of talented professionals as a Contingent Workforce Specialist in Mexico. As a key member of our global Flex Talent team, you will play a crucial role in supporting the management and administration of our external workforce program in the Latin American region.**Your Key...

Mexico City, Mexico- Customer Service- Millions of members worldwide love Netflix. When they sit down to watch or play, we want to ensure that nothing gets between them and their favorite shows, movies, and games and Netflix Customer Service (CS) is here to assist customers when they need help. Our Workforce Management (WFM) team sits within CS and is...

The Risk Management Leader is accountable for the management of complex and critical professional disciplinary areas. This role leads and directs a team of professionals, requiring a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The successful candidate will apply in-depth...

About CXThe Customer Experience team at Logitech is dedicated to delivering world-class customer service that builds relationships, prompts loyalty, and drives growth for the company. We strive to be an extension of each of our Brands, deploying strategies that allow us to scale with agility while advocating for the customer and the company. Our values...

**About the Role**Talent Accelerator is seeking a seasoned Product Management Leader to drive the development and launch of digital products. As a key member of our team, you will be responsible for leading the product lifecycle, from conception to launch, and collaborating closely with engineering, design, and other key teams.**Key Responsibilities**Define...

**Lead the Way in Risk Management**At American Express, we're committed to providing the world's best customer experience every day. As a Risk Management Leader, you'll play a critical role in ensuring our operations are secure and compliant with regulatory requirements.The Global Services Group Control Management Governance team is responsible for...

The Data Management Leader is accountable for the management of complex, critical, and large professional disciplinary areas. This role leads and directs a team of professionals, requiring a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The successful candidate will apply...

We are seeking a seasoned Product Management Leader to drive the success of our product portfolio in Mexico City. This is an exciting opportunity to join our team as we continue to grow and expand our presence in the region.**Key Responsibilities:**Develop and execute product strategies to drive business growth and customer satisfactionCollaborate with...

Job SummaryThe Risk Management Leader will provide full leadership and supervisory responsibility to a team of risk analysts. The successful candidate will have a strong background in risk management and be able to apply in-depth disciplinary knowledge to provide value-added perspectives or advisory services. The role will involve contributing to the...

At Black And Decker, S.A. De C.V., we're committed to innovation and excellence in product management. As a Product Management Leader, you'll play a key role in driving our product strategy and ensuring we deliver solutions that meet our customers' needs.Key Responsibilities:Develop and execute product business plans, including product line definition and...