Cx Global Workforce Manager

At Didi Global, we are seeking a skilled and innovative Cx Operations Fintech Senior Manager to join our team. This role plays a crucial part in our mission to create exceptional services and elevate customer experiences.As a Cx Operations Fintech Senior Manager, you will be responsible for developing Cx strategies, processes, and structure to enhance...

About the RoleThe Workforce Manager at Etsy is responsible for creating and managing systems to assist in meeting service level targets, track our workforce, and provide visibility for internal stakeholders into staffing coverage by channel and topic area. This role requires strong quantitative and analytical skills, as well as excellent interpersonal...

**Customer Experience Excellence at Uber**We are seeking a seasoned Customer Experience (CX) professional to lead our Groceries and Retail CX program at Uber. As a CX Program Manager, you will be responsible for driving exceptional customer experiences through strategic program management.Your key responsibilities will include:Developing and implementing CX...

Job Title: Experience & Strategy CX Ops AnalystAt Didi Global, we're committed to creating better life experiences and greater social value through innovative transportation solutions. We're seeking a talented Experience & Strategy CX Ops Analyst to join our team and help us drive customer satisfaction and service excellence.Key Responsibilities:Design and...

Job Title: Customer Experience Senior Manager Food DeliveryAt Didi Global, we are seeking a highly skilled and experienced Customer Experience Senior Manager to lead our food delivery CX strategy and operations. As a key member of our team, you will be responsible for creating exceptional customer experiences, elevating our services, and championing a...

Company Overview:DiDi Global Inc. is a leading mobility technology platform, offering a wide range of app-based services across markets in Asia-Pacific, Latin America, and Africa. These services include ride-hailing, taxi-hailing, chauffeur, hitch, and other forms of shared mobility, as well as auto solutions, food delivery, intra-city freight, and financial...

OverviewNetflix is a global entertainment services company that offers a wide range of TV shows, movies, and games in over 190 countries. We are seeking a highly skilled Workforce Planning and Optimization Manager to oversee the intraday operations of our Business Process Outsourcing (BPO) partners.

About the RoleWe are seeking a seasoned Forecast Analyst to join our Customer Experience team at Logitech as a Global Workforce Optimization Specialist.Key ResponsibilitiesStaffing Optimization: Develop and implement strategic workforce plans to meet service level agreements (SLAs) and ensure optimal efficiency in call center operations.Forecasting and...

About the Role:SAP CX Solutions Specialists play a critical role in helping our clients achieve their goals by providing expert-level knowledge of SAP CX products and solutions. As a Senior SAP CX Solution Advisor, you will be responsible for developing business and maintaining links with the global and local SAP structure, supporting the construction of CX...

**About the Role**At Uber, we're committed to delivering exceptional customer experiences that drive business success. As a Senior Program Manager - Merchant CX, you'll play a critical role in maintaining high levels of customer satisfaction while scaling our Delivery business.The Merchant CX Program Manager will focus on providing best-in-class experiences...

At Didi Global, we're committed to creating a safe, inclusive, and sustainable transportation ecosystem for cities of the future. As a Cx Operations Fintech Mx Specialist, you'll play a key role in building and maintaining relationships with other areas within the company to guarantee our quality standards and customer experience satisfaction.Key...

Descripción del PuestoBuscamos a un profesional apasionado por la comunicación y la tecnología para unirse a nuestro equipo como Gerente de Comunidad.En Cx Racing, nos enfocamos en crear experiencias inolvidables para nuestros clientes, y como Gerente de Comunidad, serás el encargado de gestionar nuestra presencia en línea y interactuar con nuestra...

About the RoleAs a Senior Global Contracts Manager, you will play a pivotal role in shaping our company's contractual landscape in LATAM and WHQ. This is an exciting opportunity to leverage your expertise in contract negotiation, management, and strategy development to drive business growth.

**Unlock Your Potential at Warner Bros. Discovery**Join our team of talented professionals as a Contingent Workforce Specialist in Mexico. As a key member of our global Flex Talent team, you will play a crucial role in supporting the management and administration of our external workforce program in the Latin American region.**Your Key...

Job SummaryAs a Global Strategic Account Manager at Veralto Global, you will be responsible for driving growth and expansion of direct sales and profit margins within assigned accounts and/or territories. Your primary objective will be to establish professional relationships with key personnel in customer accounts, meeting assigned targets for profitable...

**Key Responsibilities:**As a Business Development Manager at Veralto Global, you will have the opportunity to drive sales growth and achieve business objectives. Your primary focus will be on expanding share of wallet, identifying new sales opportunities, and building strong customer relationships.**Key Responsibilities Include:**Achieving assigned...

**Job Summary**As a Workforce Management Leader at Allianz Partners, you will be responsible for overseeing the local WFM team and ensuring the achievement of WFM KPIs and LOB driven governance. This includes providing internal reports and WFM routines with local stakeholders, aligning local strategies with global standards to ensure operational efficiency...

**About the Role**At Uber, we prioritize delivering exceptional customer experiences across different modalities, including automations, in-app support, phone, and chat. As a CX Program Manager, you will be responsible for understanding customer pain points, analyzing root causes, and collaborating with Operations, Product, and CommOps teams to design...

Fortrea, a leading global contract research organization (CRO), is seeking a highly skilled Global Clinical Research Operations Manager to join our team. As a passionate advocate for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers with a wide range of clinical...

Key Account Manager Job DescriptionAt Encore Global, we're seeking a highly skilled Key Account Manager to join our team in Sydney. As a Key Account Manager, you will be responsible for driving business growth and sales opportunities within the Sydney region.Key Responsibilities:Develop and execute strategies to grow sales and business opportunities in the...