Sales Support Associate

hace 2 semanas


Xico, México Damco Spain Sl A tiempo completo

About the Role: We are seeking a highly skilled Sales Support Partner to join our team at Damco Spain Sl. As a Sales Support Partner, you will play a key role in driving customer retention, improving overall volume handling, and ensuring invoice quality.

Key Responsibilities:

  • Customer Relationship Management
  • Customer Success Planning
  • Dispute resolution
  • Cross-functional Collaboration
  • Prepare Client Tenders
  • Review Contract Specifications
  • Billing issue resolution

Requirements:

  • High School Diploma required
  • Bachelor's Degree in Business or related industry preferred
  • Minimum 6 months of experience in client facing or stakeholder management roles
  • Experience in Logistics Customer Support within similar companies desirable
  • Commercial knowledge and/or sales background preferred
  • English Requirement: Intermediate to Advanced

Accountabilities:

  • Overall Volume Handle
  • Invoice Quality
  • Tender Turn Around Time
  • Number of Disputes
  • Customer Retention

About Us: Damco Spain Sl is an integrated logistics company working to connect and simplify our customers' supply chains. We operate in 130 countries and employ around 70,000 people. We are committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are an equal opportunities employer and welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.


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