Sales Support Associate
hace 2 meses
**About the Role**
Sagan's dynamic sales department is seeking an experienced Sales Support Representative to provide administrative and operational support to our sales team.
As a key member of our team, you will play a crucial role in developing sales materials, analyzing sales reports, and facilitating customer onboarding processes.
**Key Responsibilities**
• Develop and maintain sales materials, presentations, and proposals in alignment with customer needs and company goals.
• Assist with the preparation and review of sales reports, forecasts, and metrics to identify opportunities for growth and improvement in sales strategies.
• Guide customers through the onboarding process, ensuring a seamless experience.
• Facilitate sales outreach cadences and monitor reply inboxes for routing and lead/contact management in Zoho CRM & Zoho Marketing Automation.
• Provide input on existing processes for improvement, with a focus on automation where possible, to enhance efficiency and effectiveness.
**Requirements**
Proven experience in a sales support or business development role, preferably in the digital marketing or advertising sector.
Experience with CRM is highly desired (Zoho CRM experience is a plus).
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities with meticulous attention to detail.
Proficiency in using Microsoft Office suite (Word, Excel, Outlook) and CRM software.
Adaptability and flexibility to thrive in a dynamic and fast-paced work environment.
A proactive and problem-solving attitude with a focus on delivering high-quality service to customers.
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