Human Resources Generalist
hace 2 meses
Job Summary
The Human Resources Generalist will provide daily transactional support to assigned business units, under the direction of the site HR Manager. This role requires 3-5 years of experience in Human Resources, preferably with growth in previous roles, and the ability to work on-site supporting a high-volume call-center. Knowledge of leave management, policy adherence, employee relations, conflict resolution, and communication across various levels within the organization is required.
Key Responsibilities
- Primary support to HR Manager
- Responsible for day-to-day administration of core HR services to employees and managers in accordance with Qualfon corporate and site policies and procedures
- Performs a variety of employment-related functions and serves as the site liaison between centers of excellence such as Talent Acquisition, Compensation, Benefits, and Payroll
- Coordinates and manages Onboarding and Offboarding procedures for assigned business units
- Responsible for Employee data management, recording, and filing of employee information; electronic and hardcopy
- Manages all Leave of Absence requests in accordance with federal, state, and company guidelines
- Communicates company policies and procedures
- Supports the site employee performance evaluation administration
- Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law
- Provides Employee Relations Support to Leads/Supervisors/Managers under the guidance of the site HR Manager
- Effectively communicates Human Resources information to employees
- Supports Unemployment insurance compliance and reporting
- Provides applicable reports and HR-related administrative tasks
Requirements
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite or similar software
- Ability to maintain confidential information
- Experience with ADP and SAP SuccessFactors preferred
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