Customer Service Representative
hace 1 mes
Empowering Customer Relationships
Ford Credit seeks a Customer Service Representative to excel in building customer relationships and brand advocates. This role involves navigating multiple systems to resolve varied phone calls related to vehicle financing or leasing, ensuring exceptional customer satisfaction.
Key Responsibilities:
- Provide honest, expert, and caring service to customers.
- Navigate multiple systems to resolve phone calls.
- Build customer relationships and brand advocates.
- Work from home once fully trained, maintaining schedule adherence.
Requirements:
- Proven English proficiency - both spoken and written.
- Strong oral and written communication skills.
- Comfortable with technology and embracing change.
- Flexible to work any shift during Customer Service hours of operation.
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