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Product Strategy and Planning Senior Specialist

hace 2 meses

Xico, México Citi A tiempo completo

Job Summary

The Product Strategy and Planning Senior Specialist at Citi is responsible for managing strategic partnerships across various responsibilities, including strategy, ongoing management, and operational improvements. This role requires a strong understanding of product economics and the ability to drive clients to low-cost redemption options, as well as securing marketing funding from key retailers.

Key Responsibilities

  • Manage product economics in partnership with marketing to drive clients to low-cost redemption options
  • Secure marketing funding from key retailers
  • Partner with cross-functional teams to manage operational or client service-related issues
  • Ensure a seamless and frictionless client experience
  • Conduct market assessments to identify innovation opportunities to enhance the client experience
  • Develop a strategic framework to evaluate program offerings and identify key partnership opportunities
  • Engage in work that has a direct business impact or provides advice regarding the operations of the business
  • Organize and coordinate programs to ensure overall team's accomplishment of financial/budgetary goals
  • Coordinate program planning for clients to ensure identification of appropriate delivery schedules, goals, design criteria, costs, and similar considerations
  • Coordinate product introduction with marketing and sales organizations to ensure maximum penetration of market segment
  • Provide continuing product surveillance and management of assigned products and categories to attain financial objectives
  • Engage in activities that require vision and analysis and ability to think beyond the existing solutions, assumptions, or current knowledge of sophisticated areas
  • Develop short-term plans and execute functional strategies requiring coordination and integration across units and provide input into decisions affecting Product Strategy and Planning function within a region or business
  • Mentor less experienced team members and new hires

Qualifications

  • 6-10 years of experience in the financial services industry
  • Knowledge of financial services industry
  • Experience with partnership management, business development, and strategic planning
  • Complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives
  • In-depth analysis with interpretive thinking required
  • Applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
  • Consistently demonstrates clear and concise written and verbal communication
  • Excellent interpersonal, written, and verbal communication skills and the ability to communicate and influence at all levels
  • Demonstrated ability to develop materials including presentations for senior leadership
  • Extremely high level of attention to detail
  • Demonstrated ability to interact and work with senior leaders across the organization
  • Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
  • Ability to work as part of a team, with a high degree of collaboration with cross-functional teams
  • Ability to influence broadly and think outside the box
  • An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
  • Excellent project management skills

Education

  • Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.