Human Resources Operations Associate Analyst
hace 4 días
**Overview**
PepsiCo is a leading beverage and convenient foods company with a portfolio of iconic brands that generate over $1 billion in estimated annual retail sales. Our vision is to be the global leader in beverages and convenient foods by winning with PepsiCo Positive (pep+), our strategic end-to-end transformation that puts sustainability and human capital at the center of how we create value and growth.
**Responsibilities**
As a Human Resources Operations Associate Analyst, you will execute US portfolio services for payroll catalogue leveraging the Standard Model of Incidences Consolidation Process to ensure service delivery and SLA fulfillment.
**Key Accountabilities**
- Execute payroll services for PepsiCo Frito Lay, receiving payroll inputs and validating fulfillment of requirements
- Capture information in payroll systems, ensuring payroll meets operation controls by comparing sources of data to confirm matching values according to pay rules, policies & regulations
- Monitor case reception and release, ensuring SLA compliance and providing good customer service
- Responsible for proper escalation for daily resolution issues, delivering services at defined SLAs/KPIs, and continuing communication and support with local functional teams
- Conciliate and document process deliverables for audit preparation
**Requirements**
**Qualifications**
- Bachelor's Degree in Industrial Engineering, Accounting, Finance, Business Administration, or related field
- Experience in payroll, accounting, or finance processes (desirable)
- Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook
- Strong English oral and written communication skills, customer-focused, adaptable, and strong follow-up and organizational skills
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