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Field Service Engineer
hace 2 meses
Job Summary
Sidel is seeking a highly skilled Field Service Engineer to perform installation, start-up, commissioning, and testing of Sidel equipment at customer sites. The ideal candidate will provide technical assistance during and after the warranty period, conduct training, and offer after-sales services to ensure customer satisfaction.
Key Responsibilities
- Test and evaluate equipment performance at customer sites, adhering to technical, contractual, and safety specifications.
- Properly handle, check, and transfer equipment non-conformities.
- Prepare job progress charts and technical reports for carried-out activities.
- Ensure ultimate internal and external customer satisfaction.
- Perform activities in line with Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules.
- Report after-sales opportunities detected on customer sites.
- Technical activities, troubleshooting, and reporting deliverables.
- Report to the Installation Site Manager for team site activities.
Requirements
- Bachelor's Degree in engineering or equivalent.
- Fluent level of English is a must.
- Specialization in automation or aseptic is a plus.
- Spanish, Italian, and/or French is an advantage.
- Experience in the beverage industry.
- 3 years of experience in field activities.
- Technical subject matter expertise on Automation (B&R, Siemens, Elau & AB).
- Electrical or Aseptic knowledge.
- Availability to travel up to 90% (including international locations).
Working Conditions
- Medium work that includes moving objects up to 50 pounds.
- Constantly ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
- Constantly remaining in a stationary position, often standing for prolonged periods.
- Constantly operating machinery and/or power tools.
- Constantly operating in small and/or enclosed spaces.