Sidel Field Service Engineer Planner

hace 3 semanas


Guadalajara, Jalisco, México Sidel A tiempo completo

Sidel is seeking a skilled Field Service Engineer Planner to optimize the scheduling of interventions for our Field Service Engineers. This role requires strong people, time, and conflict management skills. Proficiency in Spanish, French, or Italian is a plus. The successful candidate will be responsible for ensuring technicians have all necessary materials and documents for the work assigned, consolidating workload, and planning required resources for new equipment and services.

**Key Responsibilities:**

  • Ensure technicians start missions with all needed materials and documents.
  • Consolidate workload and plan required resources for new equipment and services.
  • Plan Project Support/Global resources for complex deals and critical operations.
  • Align or reroute technicians to accommodate customer emergencies.
  • Identify missing skills globally to sustain operations according to the business plan.
  • Responsible for workload forecast for new equipment and services in conjunction with Sales and Service.

**Requirements:**

  • Enhanced English Proficiency: Proficient in advanced English language skills, including both verbal and written communication.
  • Proven Administrative Expertise: Demonstrated experience and proficiency in various administrative tasks and roles.
  • Effective Leadership Abilities: Possess strong positive leadership skills, capable of motivating and guiding teams towards shared goals.
  • Exemplary Organizational Skills: Known for meticulous organization and ability to streamline processes for improved efficiency.
  • Comprehensive Conflict Resolution Expertise: Equipped with in-depth knowledge and experience in effectively managing and resolving conflicts within diverse environments.


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