Customer Service Representative

hace 4 semanas


Guadalajara, Jalisco, México Gordian Staffing A tiempo completo

**Job Summary:**

Gordian Staffing is seeking a skilled Customer Service Representative to join our team. In this role, you will be the first point of contact for clients and residents, providing exceptional service and support.

Key Responsibilities:

  • Answer calls from residents and clients in a professional and courteous manner
  • Provide coverage for staff absences and work collaboratively as part of a team
  • Work Order Entry, updates, and follow-up to ensure timely resolution of issues
  • Production of reports using industry software related to Work Orders, violations, etc.
  • Gather documents and materials for Meetings

Requirements:

  • 1 year of experience in customer service
  • Strong writing and communication skills
  • Ability to de-escalate phone calls and handle difficult customers

What We Offer:

  • Competitive salary
  • Remote work and equipment
  • 12 days of vacation at the year mark
  • 25% vacation bonus
  • 30-day Christmas bonus (Aguinaldo)
  • Major and minor medical insurance
  • Grocery vouchers (10% of gross monthly salary)
  • Restaurant tickets ( $2015 per month)
  • Savings fund (8% of gross monthly salary)

**Why Choose Us:**

Gordian Staffing is a leading provider of specialized services and people solutions for small and medium-sized enterprises in the United States and Canada. We offer a dynamic work environment and opportunities for growth and development.



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