Amazon Logistics Launch Operations Program Manager
hace 3 semanas
Key Responsibilities:
- Conduct in-depth analysis of key business performance metrics to identify gaps and develop plans to mitigate and drive closure.
- Define program requirements and use data and metrics to determine improvements.
- Lead regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goals.
- Foster cross-functional coordination and alignment between stakeholders.
- Develop new goals to measure the success of our program and drive program health.
- Possess excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.
- Support the launch of new operations in logistics.
- Design process maps of operations.
About the Team:
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Requirements:
- Experience in first mile operation.
- Solid understanding in operations and launching new processes.
- Experience tracking metrics to determine improvements and drive solutions.
- Experience providing status and results of projects.
- Experience in process improvement tools.
- Data analyst and SQL knowledge.
- +2 years of work experience working in Transportation and/or Logistics.
- Excellent verbal and verbal communication skills with an innate understanding of presenting data to different levels of leadership and sections of the organization.
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