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Insurance Operations Associate III

hace 2 meses

Tijuana, Baja California, México Allstate A tiempo completo

**Job Summary**

The Insurance Operations Associate III is a key role within the Allstate Corporation, responsible for facilitating the achievement of service level agreements by mentoring peers, reviewing, verifying, and processing complex insurance-related documentation and updating the system of record as required.

**Key Responsibilities**

  • Mentor peers by sharing knowledge and providing advice and assistance to ensure the success of the insurance operations team.
  • Perform data entry to keep logs, records, and files up-to-date and readily accessible, ensuring accuracy and completeness of database information.
  • Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions, and updating clients' systems of record.
  • Facilitate the success of the insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions.
  • Deliver on service level agreements by completing a high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards.

**Requirements**

  • High School Diploma or GED (preferred)
  • 0-2 years of experience (preferred)

**Functional Skills**

  • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
  • Effective verbal and written communication skills
  • Ability to utilize established procedures to guide decision-making

**Compensation**

Compensation for this role is based on experience and qualifications.