Insurance Claims Associate

hace 5 días


Tijuana, Baja California, México Allstate A tiempo completo
Claims FNOL Associate Role

We're seeking a skilled Claims FNOL Associate to join our team at Allstate. As a key member of our claims team, you'll be responsible for guiding customers through the initial claims reporting process. Your primary goal will be to identify customer needs, respond efficiently, and direct them to the appropriate party or resource.

Key Responsibilities:

  • Identify customer needs and respond with a sense of urgency
  • Follow established guidelines for claim reporting and inquiries
  • Communicate effectively with internal and external customers
  • Locate, confirm, and document necessary information in multiple systems
  • Stay up-to-date on process updates and technology used within the company

Requirements:

  • High School Diploma or equivalent (preferred)
  • 0-2 years of experience (preferred)

What We Offer:

At Allstate, we prioritize a flexible work environment that fosters connection and belonging. Our commitment to diversity and inclusion has earned us recognition through several inclusivity awards. Join our team and take advantage of opportunities to grow your skills, challenge the status quo, and make a positive impact on our customers' lives.


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