Claims Associate II

hace 7 días


Tijuana, Baja California, México Integon A tiempo completo

**Job Title: Claims Associate II**

**Job Summary:**

The Claims Associate II plays a key role in the initial contact process for basic claims reporting. This role guides the caller to the appropriate party based on their need and the relevant policy or claim.

**Key Responsibilities:**

Handles claim files, retrieves and sends supporting documentation, takes first notice of loss claims, and provides information of a general nature to customers.

**Preferred Qualifications:**

High School diploma, 0-2 years experience, call center experience, and insurance industry knowledge are preferred.

**Functional Skills:**

Ability to empathize with customers, performs routine tasks of basic complexity, and knowledge of Excel and Word.

Integon values a fulfilling career and a work environment that emphasizes good organization skills with timely follow-up skills and good oral and written communication skills.



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